• Actively prospect and leverage potential new business opportunities within specified customer account(s).
• Cultivate strong, long-term relationships with key decision-makers within Account and develop in-depth knowledge of the customer organization.
• Maintain general knowledge of all IQVIA services for appropriate cross-sell opportunities.
• Aggressively pursue awareness of competitive activities, positioning and pricing, which includes specific reasons for awards and non-awards.
• Identify and respond to customer needs in order to define potential opportunities. Propose appropriate strategy/solution to customer.
• Coordinate with contracts/proposals to develop proposal.
• Work with operations and functional managers to identify sales team and prepares and leads the sales presentation. Educate team participants in customer culture, operational needs/methods and sales techniques needed to close the sale.
• Handle follow-up related to the sale and drive completion of contractual documents.
• Adapt successful strategies and tactics to meet market demands and financial targets.
• Maintain high visibility within customer organization. Monitor customer satisfaction by communicating regularly with customer.
• Establish and execute a comprehensive sales plan for each target account. Ensure appropriate strategy/solution is proposed to customer. Monitor actions and results against plans.
• Analyze potential opportunities and develop sales plans for each target account. Ensure appropriate strategy/solution is proposed to customer.
• Monitor actions and results against plans.
• Record all customer sales related activities in CRM system.
• Prepare sales activity report for Sales Management as required.
• Serve as a liaison between the customer and technical and operational groups at IQVIA, Inc.