Geographic Responsibility: local unit
Type of Employment: Full-time
Travel %: Travel required up to 10%
Exemption Classification: Exempt
Internal Relationships: Unit Leadership and staff at all levels, Regional management and resources
External Relationships: Local law enforcement, airport security and other agencies. Third party security companies as needed to ensure the safety of unit personnel.
Work Environment / Requirements of the Job:
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Position requires knowledge, experience and demonstrated competency in:
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Conducting investigations and compliance audits, including interview and interrogation techniques
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Writing reports of findings and corrective actions for the unit to agree to and implement
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Interpreting regulations, relevant criminal, civil and employment laws, and corporate policies and procedures
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Knowledge of office equipment (fax machine, computer, calculator, etc.) is required
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Knowledge and experience with MS Office programs is required
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Ability to respond to unusual or emergency situations and conditions in and around the unit with appropriate level of intervention to safely de-escalate the situation.
Budget / Revenue Responsibility: NA
Direct Line Manager (Title):
Dotted Line Manager (Title, if applicable): Area Security Manager
Number of Direct Reports: 0
Number of Dotted Line Reports: N/A
Estimated Total Size of Team:
gategroup Competencies Required to be Successful in the Job:
• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Passion, Responsibility and Respect. To demonstrate these Values, we expect to observe the following from everyone:
We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.
Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.
We care about what we do, and we understand the impact we have on others and the planet.
We always look out for each other –creating a safe workplace environment is everyone’s responsibility.
Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.