Senior Microsoft Engineer
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Before you apply
LocationNew Cairo City, Cairo Governorate, Egypt
Typefull-time
SenioritySenior
Experience5+ yrs
DepartmentTechnology & Delivery
Company size501–1,000 people
PostedAug 31, 2026 · 2mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in Computer Science or related field
5+ years of experience in technical support, with at least 2 years in a senior or escalation role
Deep expertise in Microsoft 365
Deep expertise in Azure AD
Deep expertise in Intune
Deep expertise in Windows Server
Deep expertise in PowerShell scripting
Strong understanding of networking concepts (DNS, DHCP, VPN, TCP/IP)
Excellent communication skills
Proactive approach to problem-solving
Microsoft Certified: Azure Administrator Associate (AZ-104)
Microsoft Certified: Modern Desktop Administrator Associate
Microsoft Certified: Azure Solutions Architect Expert
Skills
Microsoft 365
Azure
Windows Server
Active Directory
Azure AD
Intune
PowerShell
DNS
DHCP
VPN
TCP/IP
About the role
The Senior Microsoft Engineer will lead the resolution of complex technical issues across Microsoft platforms. This role involves deep technical troubleshooting, mentoring junior engineers, and collaborating with cross-functional teams to ensure service excellence. The ideal candidate will have a strong background in Microsoft technologies, excellent communication skills, and a proactive approach to problem-solving.
Responsibilities
Responsibilities:
•
Own and resolve escalated technical issues related to Microsoft 365, Azure, Windows Server, and Active Directory.
•
Perform root cause analysis and implement long-term solutions to recurring problems.
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Collaborate with Microsoft Premier Support and internal engineering teams for critical issue resolution.
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Develop and maintain technical documentation, SOPs, and knowledge base articles.
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Mentor and guide L1 and L2 support engineers, fostering a culture of continuous learning.
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Lead incident response for high-impact outages and participate in on-call rotations.
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Contribute to system design reviews and provide input on infrastructure improvements.
Requirements
•
Bachelor’s degree in Computer Science or related field.
•
5+ years of experience in technical support, with at least 2 years in a senior or escalation role.
•
Deep expertise in Microsoft 365, Azure AD, Intune, Windows Server, and PowerShell scripting.
•
Strong understanding of networking concepts (DNS, DHCP, VPN, TCP/IP).
•
Preferred Certifications: Microsoft Certified: Azure Administrator Associate (AZ-104), Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert (a plus).