ESSENTIAL DUTIES & RESPONSIBILITIES
• Analyze new requirements against existing platform capabilities and recommend the simplest solution that meets them.
• Develop and maintain API integrations with Navy HR systems, including error handling and retry logic.
• Support authentication and single sign-on integration for eCRM applications.
• Migrate legacy system functionality and data into eCRM.
• Deliver changes through the team’s CI/CD pipeline under established configuration management and change control.
• Write unit and automated regression tests, and support integration, performance, and Government acceptance testing.
• Evaluate each Salesforce release for impacts to eCRM and for new features that can replace custom code.
• Diagnose and resolve production incidents and defects.
• Build user-facing features that meet Section 508 accessibility standards.
• Document designs, interfaces, and releases to support contract deliverables.
• Apply DoW cybersecurity controls in development work and support system accreditation.
• Assess automation and AI capabilities, including Agentforce, for Navy HR use cases.
• Share technical guidance with Government and partner developers working on eCRM.
• Maintain regular and punctual attendance.
• Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES