ITSM - Product Designer
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Before you apply
LocationDearborn, MI, United States
Work modehybrid
Typefull-time
DepartmentEnterprise Technology
Company size10,000+ people
First seenNov 3, 2026 · 3d ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Jira experience
Agile exposure
Strong communication skills
Effective coordination skills
Turns stakeholder needs into clear, prioritized work
Coordinates delivery across internal teams and external partners
Supports quarterly planning
Manages incident and service request queues
Shapes requirements into actionable work
Organizes delivery cycles
Coordinates ITSM processes and integrations
Communicates progress and risks
Helps teams manage priorities, dependencies, and customer expectations
Skills
Jira
About the company
We made history and now we work to transform the future – for our customers, our communities and our families. You’ll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
Enterprise Technology plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.
In this position…
The ITSM Product Manager turns stakeholder needs into clear, prioritized work and coordinates delivery across internal teams and external partners. The role supports quarterly planning, manages incident and service request queues, shapes requirements into actionable work, and organizes delivery cycles. It also coordinates ITSM processes and integrations, communicates progress and risks, and helps teams manage priorities, dependencies, and customer expectations. Success calls for Jira experience, Agile exposure, strong communication, and effective coordination skills.
At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.