EN
EncoraServiceNow Engineer (Forms & Ansible Integration)
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Before you apply
LocationKuala Lumpur
Typefull-time
DepartmentMalaysia Team
Company size5,001–10,000 people
PostedJun 22, 2026 · 4mo ago
Verified live16h ago
At a glanceSummarised by Seekless from the posting.
Design, develop, and maintain ServiceNow forms, catalogs, and workflows within ServiceNow
Configure and customize modules such as Incident Management, Change Management, Service Catalog
Build and manage ServiceNow catalog items, record producers, and dynamic forms
Develop and maintain workflows using Flow Designer and scripting
Integrate ServiceNow with external systems, especially Ansible Automation Platform for automated provisioning and remediation
Implement REST/SOAP APIs for system integrations
Collaborate with DevOps, Cloud, and Platform teams to automate operational processes
Troubleshoot issues related to workflows, forms, and integrations
Ensure adherence to best practices, governance, and security standards
Document technical designs, workflows, and configurations
Skills
ServiceNow
Ansible Automation Platform
REST
SOAP
Day to Day
•
Design, develop, and maintain ServiceNow forms, catalogs, and workflows within ServiceNow
•
Configure and customize modules such as:
•
Incident Management
•
Change Management
•
Service Catalog
•
Build and manage ServiceNow catalog items, record producers, and dynamic forms
•
Develop and maintain workflows using Flow Designer and scripting
•
Integrate ServiceNow with external systems, especially Ansible Automation Platform for automated provisioning and remediation
•
Implement REST/SOAP APIs for system integrations
•
Collaborate with DevOps, Cloud, and Platform teams to automate operational processes
•
Troubleshoot issues related to workflows, forms, and integrations
•
Ensure adherence to best practices, governance, and security standards
•
Document technical designs, workflows, and configurations