LocationChesterton Health and Emergency Center; IN - Michigan City
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedOct 6, 2026 · 6d ago
Verified live12h ago
At a glanceSummarised by Seekless from the posting.
Must have12
Perform tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities
Work with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions
Collect demographic and financial information for medical records generation
Distribute information as required by federal and state guidelines, including HIPAA
Compassionately engage in conversation with patients on financial responsibilities (copayment, prepayment, outstanding balances)
Interview patient and family to obtain registration information, enter correct data without duplication of medical record
Enter insurance policy number, group number, address, telephone numbers, billing data, and clinical data
Identify patient liabilities, obtain pre-service payments, counsel patients on payer financial waivers, process copayments collections
Identify co-payment procedures and fiscal procedures related to registration
Complete computer and telephone pre-registrations to maintain patient flow
High School Diploma/GED
Professional/Vocational/Trade Training
Nice to have1
Associate's Degree
Eligibility3
Franciscan Alliance provides equal employment to its employees and qualified applicants
Franciscan Alliance reserves a Right of Conscience objection
Equal employment opportunity commitment
Chesterton Health and Emergency Center770 Indian Boundary Rd Chesterton, Indiana 46304
About the role
The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.
WHO WE ARE
With 11 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takespride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
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Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
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Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
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Verbally interview patient and/or family in order to obtain registration information.
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Identifies patient liabilities, obtains patients on pre-service payments, counsel’s patients on payer financial waivers, and processes co-payments collections.
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Identify co-payment procedures and fiscal procedures related to registration procedures.
•
Complete computer and telephone pre-registrations to maintain patient flow.
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PRN
Qualifications
Preferred Associate’s Degree
•
Required High School Diploma/GED
•
Required Professional/Vocational/Trade Training
TRAVEL IS REQUIRED:
JOB RANGE:INCENTIVE:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Benefits
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.