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Shift Manager

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Before you apply
Salary$20/hr
LocationAlexandria, VA, US
Work modeon-site
Typefull-time
SeniorityLead
Experience1+ yrs
DepartmentRestaurant Management
Company size10,000+ people
PostedSep 11, 2026 · 1mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
High School Diploma or equivalent required
1+ year of experience in similar roles or with customer experience
Demonstrates strong leadership potential by actively supporting team dynamics
Committed to guest satisfaction, upholding a guest-first mindset in all interactions
Fluent in English & Spanish
Ability to work with computers
Ability to lift and push 50 lbs.
Ability to stand for long periods
Flexibility to work nights, weekends, and holidays
Preferred: Food Handlers Card/ ServSafe Certification
Must follow the company Personal Care and Hygiene policies
Must be over 18 years or older
Skills
computers
Benefits
Signing bonus
Overview
Benefits
SIGNING BONUS $250.00
The Shift Manger plays an important role in training, developing and leading the crew. Serves as a critical part of the leadership team, helping the restaurant serve the most flavorful chicken and coordinates a smooth end to end operation to provide an exceptional Customer Experience.
Responsibilities
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Plan his/her duties and responsibilities for each shift
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Verifies compliance of procedures and protocols
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Attends and resolves problems as they appear in the restaurant operation
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Assist the General Manager
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Coach and lead a team with no supervision
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Involves himself in the operational and technical training of employees
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Maintain a positive atmosphere of teamwork and full of energy
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Verifies customer satisfaction/Handles customer complaints
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Applies a continuous improvement mindset to processes and procedures
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Open/close restaurant
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Assist with inventory (logging)
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Assist with staffing needs
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Assist with controllables and labor
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Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils.
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Follows and abides by all safety rules, policies, and procedures
Qualifications
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High School Diploma or equivalent required
•
1+ year of experience in similar roles or with customer experience
•
Demonstrates strong leadership potential by actively supporting team dynamics.
•
Committed to guest satisfaction, upholding a guest-first mindset in all interactions.
•
Preferred: Food Handlers Card/ ServSafe Certification
•
Fluent in English & Spanish*
•
Ability to work with computers
•
Must follow the company Personal Care and Hygiene policies Ability to lift and push 50 lbs.
•
Ability to stand for long periods
•
Flexibility to work nights, weekends, and holidays
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Must be over 18 years or older
Expected Behaviors
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Be Service OBSESSED
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Friendly, welcoming attitude / Models customer orientation for other employees
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Anticipates and prevents problems with a proactive attitude
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Energetic Team Leader
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Must have excellent interpersonal communication skills to work with others
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Sense of urgency
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Attention to details
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Proactively help where it is most needed in the restaurant
Pay Rate
USD $19.50/Hr.