Treatments
• Prepare, clean and tidy spa premises
• Be fully aware of the daily booking programmed and to update any changes to the reception
• Check the following day’s appointments at the end of each day and to make necessary preparations accordingly
• Provide body massages, body treatments, facials, manicures, pedicures and hair care to Spa’s guests
• Check and maintain product supplies at the beginning and end of each day
• Check Spa Card carefully for specific instructions or guest requests
• Ensure guest comfort throughout the treatments
Guest Interaction
• Greet guests, offers assistance and consultation on Spa enquiries according to Banyan Tree and Forbes standards requiremen
• Ensure guest complaints or comments are directed to immediate Spa Manager to prevent further guest dissatisfaction