Client Care Coordinator
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Before you apply
Salary$20 – $25/hr
Locationthe Veterinary Eye Center of MA, Newton, MA
Work modeon-site
Typefull-time
SeniorityEntry
Experience1+ yrs
DepartmentClient Care
Company size1+ people
PostedSep 17, 2026 · 1mo ago
Verified live23h ago
At a glanceSummarised by Seekless from the posting.
Highly evolved written/verbal communication and organizational skills
Comfortable around all types of animals – primarily dogs and cats
Exceptionally organized and has a keen eye for detail
Ability to adapt and work well in a busy environment
Passion for animals
1 year or more of veterinary experience in a client facing role preferred - Other client facing experience considered
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
Parental leave
401(k)
Wellness programs
Pet discounts
Scrub allowance
About the role
The Veterinary Eye Center of Massachusetts seeks to welcome a full time Client Care Coordinator to our talented team in Newton, providing best in class ophthalmic care for dogs and cats. The practice is the first standalone referral ophthalmology practice in the region.
About the company
We are a staff of inspired veterinary professionals, practicing modern medicine in a state of the art and collaborative environment, ensuring you have the tools, technology, and support needed to succeed, grow and thrive.
The role is responsible for working collaboratively with our clinical staff and doctors as well as independently in ensuring the smooth daily operations of the practice – it is a wonderful opportunity to use and expand your skills and bodies of knowledge in a boutique specialty environment.
Benefits
What We Offer to the Client Care Coordinator:
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$20 - $25/hr.
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Four day workweek
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Comprehensive medical, dental and vision coverage
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Generous paid time off
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Paid Parental Leave
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401(k) with a company match
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Wellness and mental health resources and support
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Employee pet discounts
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Scrub allowance
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No overnight, weekend, or on-call shifts
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An organization that supports you and nurtures your talents and strengths
Responsibilities
What You’ll Do:
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Greet clients and patients, deliver best in class customer service, and make sure all client questions are answered in an informative and friendly manner
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Communicate and collaborate with staff regarding patient care and client questions
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Document communications and conversations
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Maintain common areas
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Perform intake/discharge duties
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General administrative duties
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Answer multiple phone lines
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Fill/dispense medications per doctor’s orders
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Manage the appointment schedule
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Receive payments for services rendered
Requirements
What We Need:
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Someone with 1 year or more of veterinary experience in a client facing role preferred - Other client facing experience considered
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A candidate with highly evolved written/verbal communication and organizational skills
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Someone that is comfortable around all types of animals – primarily dogs and cats
•
A person who is exceptionally organized and has a keen eye for detail
•
Someone with the ability to adapt and work well in a busy environment
•
A passion for animals
If you enjoy working closely with people, their pets, and share our values, we’d love to hear from you and discuss your talents - We look forward to speaking with you!
Legal
Come as You Are:
We provide equal opportunities for everyone who applies to and works for Team VEC, regardless of age, sex, sexual orientation, gender identity, gender expression, race, color, national origin, physical or mental disability, pregnancy or parental status, marital status, genetic information, religion, political affiliation, military or veteran status, or any other law-protected consideration that makes you, You.