ESSENTIAL DUTIES AND RESPONSIBLITES:
• Go above & beyond to ensure the needs of each Special Events Guest are met, communicating all requests from host to ensure all contracts are updated accordingly.
• Take RFP’s and calls for social events, converting them to closed “won” business.
• Conduct Site tours as needed.
• Ensure accurate and prompt distribution of all paperwork for “pop up parties” working through management team to ensure they are staffed to support.
• Provide administrative support to the Sales Department including follow up on calls/emails/tasks with Event Host after the sale is “closed won”, communicating to Operations any changes to BEOs or updated signed contracts.
• Follow up on AR’s, collect payment information, and close out any remaining balances.
• Submit check requests/invoices as needed.
• Ensure Operations has the most up-to-date BEO for each event.
• Offer “upsell” opportunities to Event Hosts after sale is “closed won”.
Because we expect you to “Act like you own it” your job includes everything listed above PLUS the ever popular “other” duties as assigned”. If you see a need, meet it; if you have an idea, share it; if you see a Team Member needing help, jump in and lend a hand.