ODSP Ranger (Lead - L2)
LocationRemote, India
Work moderemote
SeniorityLead
Experience3+ yrs
Company size1,001–5,000 people
PostedSep 18, 2026 · 3w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
3+ years prior product, customer support and/or technical support experience
Language Qualification: English Language: fluent in reading, writing, and speaking
Demonstrated experience of M365 technologies (Preferably MS 900 Certification)
Hands-on experience supporting Microsoft SharePoint Online & OneDrive for Business deployments
Experience with SharePoint Online architecture, site collections, and permissions management
Experience troubleshooting SharePoint-related issues, including connectivity, authentication, and integration challenges
Experience with SharePoint farm architecture, configuration, and troubleshooting
Understanding of Identity solutions e.g. ADFS, DirSync/AADSync and Single Sign-On
Understanding of networking technologies (e.g., protocols such as HTTP, TLS, TCP/IP, DNS, or knowledge related to web servers/browsers)
Troubleshooting experience using tools such as Fiddler, HTTP Watch, Netmon, or IE Developer Tools
Skills
M365
Microsoft SharePoint Online
OneDrive for Business
SharePoint Online
ADFS
DirSync
AADSync
Single Sign-On
HTTP
TLS
TCP/IP
DNS
Fiddler
HTTP Watch
Netmon
IE Developer Tools
Nice to have
Preferred Qualifications, Abilities and Experience
• Demonstrated experience of M365 technologies (Preferably MS 900 Certification)
• Hands-on experience supporting Microsoft SharePoint Online & OneDrive for Business deployments.
• Experience with SharePoint Online architecture, site collections, and permissions management.
• Experience troubleshooting SharePoint-related issues, including connectivity, authentication, and integration challenges.
• Experience with SharePoint farm architecture, configuration, and troubleshooting.
• Understanding of Identity solutions e.g. ADFS, DirSync/AADSync and Single Sign-On.
• Understanding of networking technologies (e.g., protocols such as HTTP, TLS, TCP/IP, DNS, or knowledge related to web servers/browsers).
• Troubleshooting experience using tools such as Fiddler, HTTP Watch, Netmon, or IE Developer Tools.
Requirements
Qualifications
Required/Minimum Qualifications
• 3+ years prior product, customer support and/or technical support experience.
• Language Qualification: English Language: fluent in reading, writing, and speaking.
• 3+ years prior product, customer support and/or technical support experience