Role responsibilities:
• Supports development of Team OKRs and provides product performance and benefits realisation data
• Defines user-stories at Team level to meet customer needs
• Works with Customer Journey Manager to analyse user stories for customer journey improvements
• Provides input into overall Product vision and Product roadmap
• Prioritises, refines and manages Team Product backlog
• Accountable for Product change governance (e.g., CMIA / SPFIA) and Business Readiness activities (e.g., training and comms, testing and readiness for implementation) for their respective features, journeys or technology components. Note: PO’s are accountable but activities to be delivered by the whole ‘team’.
• Investigates incidents and develops contingency plans
• Implements development frameworks for their area, coach and mentor others in the organisation
• Works with Integrators when change is particularly large
Additional responsibilities for Technical Team Product Owners:
• Owns and manages the product backlog for a Group-wide technology asset Develops technical design for the product
• Manages all product risk
• Defines the segmentation and supplier strategy
• Environment Planning and other technical activities