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About the role
Responsible for providing support and supervision over multiple locations while partnering with service providers to deliver exemplary customer service to our clients.
ESSENTIAL FUNCTIONS
Daily job responsibilities/functions to include, but not limited to:
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Visits/Inspects all buildings on a rotating basis to ensure cleaning is up to City Wide standards
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Communicates policies and procedures to in-house employees and Independent Contractors (IC)
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Conducts proper safety training to in-house employees and ICs
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Trains on proper cleaning techniques to in-house employees
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Partners with ICs to train on City Wide cleaning techniques
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Acts as a liaison between independent contractor and FSM
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Adheres to the Client Complaint Policy (physically verify, when possible)
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Reports to FSM details of nightly inspections
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Verifies all building checklists are being followed
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Sends nightly report to FSM recapping areas of opportunity, employee issues, etc.
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Maintains location key box
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Supports New Starts
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Partners with independent contractor crews and conducts random building inspections
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Communicates any building maintenance issues to FSM
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Identifies NBJS (non-basic janitorial services) opportunities and reports them to FSM
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Remains current with online training
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Travel required
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Uses timekeeping system to record hours
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Reports any work-related injuries
Requirements
Education
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High School Diploma or equivalent
Qualifications
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Minimum 6 months of prior management experience
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Preferred computer proficiencies: Microsoft Office (Word, Excel, and Outlook) and Email and Internet
Knowledge, skills, and abilities
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Professionalism
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Having a sense of urgency
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Task completion on assigned projects or job functions