Consistently achieves results, even under tough circumstances. For example, does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks.
Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.
Builds partnerships and works collaboratively with others to meet shared objectives. For example, learns how to operate as a team player, contributing actively to the group’s efforts. Seeks others’ inputs, appreciates their contributions; offers to help when the need is clear.
Anticipates and adopts innovations in business-building digital and technology applications. For example, makes effective use of the latest technologies required for success in the role; grasps the main terminology. Learns and adopts new technologies, although may require some time to master the changes.
Uses clear and effective elementary verbal communications skills under supervision to express ideas, request actions and formulate plans or policies.
◆ Planning and Organizing
Works under supervision at an elementary level to plan, organize, prioritize and oversee activities to efficiently meet business objectives.
Manages and applies safe systems of work with guidance (but not constant supervision).
Works under supervision at an elementary level to develop, monitor, interpret and understand policies and procedures, while making sure they match organizational strategies and objectives.
Works under supervision at an elementary level to optimize the storage of equipment and other materials.
◆ Traffic and Vehicle Planning
Works under supervision at an elementary level to optimize the deployment and use of vehicles and other types of movable infrastructure.
Works under supervision at an elementary level to achieve performance targets by optimizing work scheduling.
Works with guidance (but not constant supervision) to optimize the utilization of production plant, equipment and materials.
◆ Data Collection and Analysis
Works under supervision to perform elementary data analysis for use in reports to help guide decision making.
Designs, implements and manages inventory control systems at an elementary level while under supervision.
Works under supervision at an elementary level to ensure that production plant, equipment and materials are moved and stored in the best way possible.
Works under supervision at an elementary level to ensure that all production operations generate high-quality results.
Experienced practitioner able to work unsupervised (13 months to 3 years)