The Division of Information Technology Services is seeking a motivated and collaborative Senior IT Business Analyst to support the planning, development, and implementation of technology solutions that align with institutional goals. This position is responsible for gathering and analyzing business requirements, documenting processes, and collaborating with stakeholders to ensure solutions meet user needs and organizational priorities.
The Sr IT Business Analyst will work closely with functional teams, project managers, and technical staff to understand business challenges, define and document system requirements, and support testing and implementation efforts. Strong communication, critical thinking, and problem-solving skills are essential, along with the ability to work effectively in a cross-functional team environment.
This role is hybrid and in the office minimum of three days a week to facilitate collaboration and teamwork. In-office presence is an essential part of our on-campus culture and allows for engaging directly with staff and students, sharing ideas, and contributing to a dynamic work environment. Being on-site allows for stronger connections, more effective problem-solving, and enhanced team synergy, all of which are key to achieving our collective goals and driving success.
This role requires occasional availability outside of traditional working hours to address urgent business needs as they arise, including, but not limited to, responding to security incidents, supporting software deployments, resolving software issues or system breaks, and addressing other critical operational requirements. The ideal candidate must be proactive and adaptable, ensuring minimal disruption to business operations by promptly addressing any issues, regardless of time or day. Flexibility and a strong sense of urgency are essential for success in this position.