Duties/Responsibilities
• Provide technical assistance and support to customers, suppliers, and employees in resolving issues.
• Assist in the improvement of manufacturing, process, and product efficiency to reduce nonconforming products.
• Ensures products meet the organizations and customers quality and product integrity requirements.
• Supports product development or operations team by providing analysis and expertise throughout the inspection process.
• Leads a cross function team in the determination of root cause of failures. Identifies when failure analysis is necessary, along with providing recommendations of the corrective measures.
• Analyzes data to identify trends in product quality or defects with the goal of mitigating and preventing recurrence and future defects.
• Subject Matter Expert in quality standards and principles, knowledgeable and experienced in multiple technical disciplines.
• Ability to independently assess customer needs and evaluate solutions to complex problems
• Ability to lead quality teams, providing technical oversight and mentoring less experience engineers.
• Performs other duties as assigned.