Customer Service Agent
LocationMumbai, Maharashtra, India
Work moderemote
Typefull-time
SeniorityEntry
DepartmentIndia
Company size75+ people
PostedApr 6, 2026 · 6mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Excellent customer service, communication and interpersonal skills
Ability to enter and access information using a computer terminal while responding to customer needs
Excellent keyboarding skills
Professionalism, accuracy and speed are essential
Excellent command of the English Language – no other language skills are require
Skills
keyboarding
Benefits
Health insurance
Paid time off
Work from home
Performance bonus
About the company
DATAMARK, Inc. is currently seeking a professional and experienced Customer Service Associate to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Customer Service Associates will play a crucial role in facilitating effective communication between Interpreters and customers.
Responsibilities
•
Determining the language needs of the caller
•
Entering appropriate customer information as needed
•
Accessing appropriate databases
•
Quickly transferring calls to the appropriate staff member
•
Providing additional assistance when needed
Requirements
•
Excellent customer service, communication and interpersonal skills
•
Ability to enter and access information using a computer terminal while responding to customer needs
•
Excellent keyboarding skills
•
Professionalism, accuracy and speed are essential
•
Excellent command of the English Language – no other language skills are require
Location: Thane West
Job Type: Work from Home (Only candidates residing in Mumbai will be considered.)
Benefits
•
Private Health Insurance
•
Paid Time Off
•
Work From Home
•
Performance Bonus