AI is the biggest transformation of our lifetime. Most companies know they need to move. Few know how. This is where you come in.
As an Enterprise Customer Success Manager at Langdock, you are the person who guides companies through that shift - as part of our Customer Success organization, working alongside Solutions Engineering. You build the trust that makes companies willing to change. You act as a strategic sparring partner, helping customers navigate the complexity of AI transformation, challenge their assumptions, and make decisions with confidence.
You own a portfolio of enterprise accounts: adoption, expansion, retention, and everything in between. Your job is to directly shape how AI lands inside each customer - and how deep it goes.
You will work closely with Solutions Engineering to deliver real value and with Product to bring the customer’s voice into what we build next. You will have genuine influence over both.
And you will use our own product to do your job better than any traditional Customer Success setup could. Everyone at Langdock builds AI agents and workflows to automate their own work. You will too. That is not an add-on. It is part of how we operate.
At Langdock, adoption goes beyond seat activation. It is the moment AI becomes how a team works - and our job is to get every customer there.