Time Commitment & Workload
This is a full-time position requiring 40 hours per week.
Core recurring duties (daily reports, weekly metrics, meeting coordination, client communication, and administrative tasks) provide a consistent baseline workload. Beyond these scheduled activities, the role requires:
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Proactive program support: anticipating needs, preparing materials in advance, maintaining documentation, and improving processes
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Responsive customer service: NRO and DoW customers have significant information needs and expect timely, thorough responses to inquiries
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New project setup and coordination: supporting 1-2 new collection campaign initiations per month, each requiring 5-10 hours of setup coordination
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TacSRT exercise support: recurring Space Force exercises (every 2-3 months) that require intensive daily reporting and coordination for 2-3 week periods
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Quality control and process improvement: ensuring accuracy of all deliverables, catching issues before they reach customers, and refining workflows
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Cross-functional coordination: facilitating information flow between technical teams and government stakeholders
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Administrative excellence: maintaining comprehensive records, tracking action items across multiple concurrent efforts, and supporting audit/compliance requirements
The variable nature of customer requests, the need for responsive communication with government stakeholders, and the administrative rigor required for government contract support create a genuine full-time workload. As the program portfolio expands with additional government agency contracts, this role will be essential to maintaining operational excellence and customer satisfaction.
This is a full-time position with standard business hours, Monday through Friday. Daily reporting deadlines (11:00 AM ET) require consistent morning availability. Some scheduling flexibility may be available depending on workload and customer needs. Remote work options may be available depending on security requirements.
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Ensure 100% on-time submission of all daily, weekly, and monthly reports
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Reduce administrative burden on the Program Manager by handling routine reporting and coordination tasks
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Develop strong working relationships with government customer contacts
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Proactively identify potential scheduling conflicts or missed deadlines before they become issues
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Maintain accurate, well-organized documentation that supports smooth program operations
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Become the subject matter expert on recurring reporting requirements and established processes
This position offers excellent exposure to government contract operations and program management within the space technology sector. The successful candidate will gain hands-on experience with Department of War and Intelligence Community contracting, develop relationships with government stakeholders, and build foundational program management skills that can support career advancement within the organization.