Call Center Representative
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Before you apply
LocationUnaizah, Al Qassim Province, Saudi Arabia
Typefull-time
SeniorityEntry
ExperienceUp to 1 yrs
Company size201–500 people
PostedOct 1, 2026 · 1mo ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Diploma or Bachelor's degree in Business Administration, Marketing, Customer Service, or a related field
0–1 year of experience in customer service, call center, or a related role
Good verbal and written communication skills
Good computer and MS Office skills
Ability to handle customers professionally and remain calm under pressure
Fluent Arabic and good English communication skills
Skills
MS Office
computer skills
About the role
We are looking for a Call Center Representative to handle customer inquiries, provide accurate information, and ensure a positive customer experience through professional and timely support.
Responsibilities
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Handle inbound and outbound customer calls professionally.
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Respond to customer inquiries and provide accurate information.
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Resolve customer complaints and issues or escalate them when required.
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Record customer interactions and update information in the system.
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Follow company procedures, policies, and service standards.
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Coordinate with relevant departments to resolve customer requests.
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Maintain a high level of customer satisfaction.
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Meet assigned call center KPIs and performance targets.
Requirements
•
Diploma or Bachelor’s degree in Business Administration, Marketing, Customer Service, or a related field.
•
0–1 year of experience in customer service, call center, or a related role.
•
Good verbal and written communication skills.
•
Good computer and MS Office skills.
•
Ability to handle customers professionally and remain calm under pressure.
•
Fluent Arabic and good English communication skills.