Dynatrace Platform Engineer
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Before you apply
Salary$30k – $40k
LocationCosta Rica
Work moderemote
Typefull-time
SeniorityMid
Experience1–3 yrs
DepartmentProfessional Services
Company size8+ people
PostedSep 30, 2026 · 1mo ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Bilingual (English/Spanish)
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience
1-3 years of experience in Application Performance Management (APM), observability
1+ years of hands-on experience implementing and administering Dynatrace or Splunk
Practical experience with at least one major cloud platform (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes)
Working knowledge of one or more programming/scripting languages (Java, .NET, Python, or JavaScript)
Solid understanding of distributed systems, microservices, and modern web application architectures
Strong analytical and problem-solving skills, with the ability to diagnose complex performance issues under pressure
Excellent written and verbal communication skills, including the ability to translate technical findings into business impact for non-technical stakeholders
Dynatrace Certified Associate or Dynatrace Certified Professional certification
Prior consulting, client-facing, or project management experience
Familiarity with OpenTelemetry, Grail/DQL, and Davis AI-driven anomaly detection
Experience with SAP environments (S4HANA, ECC, BW, PI/PO, HANA) and PowerConnect or similar SAP-to-observability integration tools
Experience with CI/CD tooling (Jenkins, GitHub Actions, GitLab CI/CD) and infrastructure-as-code (Terraform, Ansible)
Exposure to relational database technologies (Oracle, SQL Server, DB2)
ITIL Foundation certification
Employment through an Employer of Record (EOR) in your country of residence
Skills
Dynatrace
AWS
Azure
GCP
Kubernetes
Docker
DQL
Grail
Java
.NET
Python
JavaScript
OpenTelemetry
ServiceNow
Jira
Slack
Jenkins
GitHub Actions
GitLab CI/CD
Terraform
Ansible
Oracle
SQL Server
DB2
SAP
PowerConnect
S4HANA
ECC
BW
PI/PO
HANA
Benefits
Health insurance
Pension
Paid annual leave
Public holidays
Sick leave
Professional development
Remote work
Company equipment
About the role
Rhondos Inc. is looking for a Dynatrace Platform Engineer, Latin America to join our Professional Services Team. In this client- and stakeholder-facing role, you will configure and optimize the Dynatrace Unified Observability Platform across cloud, hybrid, and on-premises environments including leading PowerConnect App implementation, configuration, and customization for SAP observability to help engineering and operations teams reduce mean time to resolution (MTTR), improve application performance, and build a mature observability practice. You’ll work independently on well-defined engagements while collaborating with senior architects on more complex initiatives.
Key Responsibilities
•
Lead PowerConnect App implementation, configuration, and customization within Dynatrace to extend observability into SAP environments.
•
Customize and maintain PowerConnect’s dashboard library, log processing, and metric extraction rules to reflect each customer’s SAP landscape and business processes.
•
Onboard applications, infrastructure, and cloud workloads (AWS, Azure, or GCP; Kubernetes and Docker) for full-stack monitoring.
•
Design, build, and maintain custom dashboards, alerting profiles, workflows, and analytics using Dynatrace Query Language (DQL) and Grail.
•
Monitor application performance and availability; lead troubleshooting and root-cause analysis, leveraging Davis AI causal insights.
•
Configure Synthetic Monitoring, Real User Monitoring (RUM), APM, and Log Monitoring to close observability gaps.
•
Conduct health assessments and architecture reviews, and deliver clear, actionable best-practice recommendations.
•
Integrate Dynatrace with ITSM and collaboration tools such as ServiceNow, Jira and Slack.
•
Support OpenTelemetry and distributed-tracing initiatives across microservices architectures.
•
Partner with Product Development and Product Support teams and drive continuous improvement in system functionality and reliability.
•
Lead customer and internal enablement workshops, training sessions, and operations review meetings.
•
Maintain clear technical documentation, implementation guides, and runbooks.
•
Mentor junior consultants and contribute to internal observability standards and best practices.
Requirements
Required Qualifications
•
Bilingual (English/Spanish)
•
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
•
1-3 years of experience in Application Performance Management (APM), observability.
•
1+ years of hands-on experience implementing and administering Dynatrace or Splunk.
•
Practical experience with at least one major cloud platform (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes).
•
Working knowledge of one or more programming/scripting languages (Java, .NET, Python, or JavaScript).
•
Solid understanding of distributed systems, microservices, and modern web application architectures.
•
Strong analytical and problem-solving skills, with the ability to diagnose complex performance issues under pressure.
•
Excellent written and verbal communication skills, including the ability to translate technical findings into business impact for non-technical stakeholders.
Preferred Qualifications
Nice to have
•
Dynatrace Certified Associate or Dynatrace Certified Professional certification.
•
Prior consulting, client-facing, or project management experience.
•
Familiarity with OpenTelemetry, Grail/DQL, and Davis AI-driven anomaly detection.
•
Experience with SAP environments (S4HANA, ECC, BW, PI/PO, HANA) and PowerConnect or similar SAP-to-observability integration tools.
•
Experience with CI/CD tooling (Jenkins, GitHub Actions, GitLab CI/CD) and infrastructure-as-code (Terraform, Ansible).
•
Exposure to relational database technologies (Oracle, SQL Server, DB2).
•
ITIL Foundation certification.
Benefits
•
Employment for this role is structured through an Employer of Record (EOR) in your country of residence.
•
Full statutory benefits and entitlements for the country of residence — including paid annual leave, public holidays, sick leave, and pension or social insurance contributions as applicable.
•
Competitive base salary of 30,000-40,000 USD/year plus performance-based incentives.
•
Paid PowerConnect and SAP certification training and professional development budget.
•
We also offer:
•
A fully remote-first working environment with genuine flexibility
•
Company-provided equipment
•
Direct exposure to a global enterprise customer base.
•
A small, high-caliber team where your work has immediate impact
•
The opportunity to grow with a profitable, product-led company in an expanding market