At a glanceSummarised by Seekless from the posting.
Must have3
Bachelor's degree
3+ years of customer service management experience
Demonstrated ability to effectively coach and develop a high-performing team
Benefits
Health insurance
401(k)
Tuition assistance
Customer Service Department Manager
Pay from $85,000 to $100,000 per year
Texas Branch - Irving, TX
Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
About the company
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
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Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service.
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Manage the daily activities of various Customer Service departments.
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Evaluate team procedures and identify areas for improvement.
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Review performance reports and suggest ways to increase efficiency.
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Resolve escalated customer issues promptly.
Minimum Requirements
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Bachelor’s degree.
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3+ years of customer service management experience.
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Demonstrated ability to effectively coach and develop a high-performing team.
Benefits
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Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
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Multiple bonus programs.
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Paid holidays and generous paid time off.
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Tuition Assistance Program that covers professional continuing education.
Employee Perks
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Best-in-class, clean, modern air-conditioned facilities.
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First-class fitness center and beautifully maintained walking paths.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
Legal
EEO/AA Employer/Vet/Disabled
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!