Insurance Customer Service Representative
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Before you apply
LocationKnoxville, TN
SeniorityEntry
Company size8+ people
PostedJan 5, 2026 · 10mo ago
Verified live10h ago
May no longer be actively hiring
Posted by the company on Jan 5, 202667% of this company's open roles have been listed for 90+ daysDescription is very short or shared across several roles
At a glanceSummarised by Seekless from the posting.
Ability to communicate effectively both oral and written
Ability to multi-task in a fast paced work environment
Demonstrated ability to organize and manage time effectively
Call center / phone experience or equal customer service experience from other industries
Minimum 2 year degree
Responsibilities
Answer inbound phone calls from customers, insurance companies or other departments. Process policies daily from Insurance New Loans Queue. Monitor and process requests in Titan Estimates queue to prepare insurance estimates and quote documents for other departments. Contact customers via phone for Welcome Calls. Assist insurance agents in the Sales Queue by calling customers. Process website quote requests for loan customers through website quote queue.
Requirements
Must have ability to communicate effectively both oral and written. Must have ability to multi-task in a fast paced work environment. Must have demonstrated ability to organize and manage time effectively. Prefer to have call center / phone experience or equal customer service experience from other industries. Minimum 2 year degree preferred but not required.
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