The Clinical Site Payments Manager, Japan, is the country-level subject-matter expert and operational lead for clinical investigator payment activities in Japan. The role is accountable for overseeing and coordinating the end-to-end payment operations across study startup, maintenance, and closeout, with a focus on accurate, timely, compliant, and transparent payments that support a positive site experience and uninterrupted study delivery.
This role provides day-to-day oversight of the Japan payment vendor and partners closely with Japan Clinical Operations, Clinical Site Contracts, Site Budgets, Finance, Accounts Payable, Data/Technology teams, and global Clinical Site Payments leadership. This role establishes clear operating processes, monitors performance and risk, drives issue resolution, and ensures Japan-specific requirements are appropriately reflected in the payment model.
The successful candidate will be self-directed, analytical, and comfortable working in a matrix environment. The role requires strong judgment, disciplined follow-through, effective stakeholder influence, and the ability to use data and technology to strengthen controls, visibility, scalability, and continuous improvement.