Product Ownership & Strategy
Own the end-to-end lifecycle of RTLS hardware and firmware products, ensuring performance, scalability, and clinical reliability
Drive a value-based product roadmap aligned to CenTrak’s strategic priorities and real-world healthcare challenges
Leverage data, VOC, and field feedback to continuously refine priorities and roadmap direction
Backlog & Execution Leadership
Maintain and prioritize a global product backlog focused on customer impact, business value, and technical feasibility
Partner closely with engineering teams to ensure clear requirements, efficient execution, and timely delivery
Voice of Customer & Field Engagement
Lead structured Voice of Customer (VOC) efforts across clinicians, administrators, and operational stakeholders
Engage directly with customers and field teams to understand workflow challenges and operational opportunities
Translate insights into actionable product enhancements and innovations
Cross-Functional Leadership
Collaborate with engineering, PMO, supply chain, quality/regulatory, sales, services, and marketing to ensure seamless delivery and adoption
Act as a bridge between technical teams and business stakeholders
Sustainment & Operational Excellence
Lead sustainment strategy to minimize customer disruption and ensure ongoing reliability of deployed solutions
Drive improvements in field performance, issue resolution, and lifecycle efficiency
Monitor market trends, competitor landscape, and emerging technologies
Identify opportunities to enhance CenTrak’s RTLS platform capabilities and differentiation
Define and track key product performance metrics, including adoption, reliability, and customer satisfaction
Communicate product performance and roadmap progress to leadership