• Streamlines processes to align with the High-Reliability Framework domains of Leadership, Culture, Knowledge, and Learning Systems.
• Innovates and collaborates in the design, development, implementation, and maintenance of High-Reliability training and the High-Reliability Culture Program.
• Works with the operational team to implement the framework for high-reliability healthcare in work units throughout the organization.
• Identifies best practices and shares them across the care continuum.
• Applies change management principles for successful participation and achievement of initiatives.
• Identifies and assesses areas of opportunity within each market and makes recommendations for improvement.
• Provides support for local implementation and evaluation of the High-Reliability Culture program.
• Collaborates and communicates effectively with facility leaders to ensure success.
• Mentors and supports the training of facility leaders and staff on Digital Learning Boards (DLB), High-Reliability Culture, High-Reliability Organization (HRO) concepts, and process improvement.
• Influences facilitators, leadership, and frontline staff to facilitate understanding of their role in creating a Just Culture to achieve high reliability.
• Supports clinical program development for each segment of the High-Reliability Culture program, including standardization of Safety Huddles and implementation of digital learning boards.
• Supports development and deployment of training materials for the High-Reliability Culture program.
• Performs other duties as assigned.