Supervises all clinic staff to ensure smooth clinic operations of all sections.DUTIES & RESPONSIBILITIES
• Daily monitoring of attendance and ensures fast and efficient delivery of service to patients.
• Coordinates with doctors and dentists regarding daily attendance and changes in their schedule.
• Collates and reviews all reports of his/her subordinates prior to submission to Senior Supervisor.
• Ensures the availability of accurate and timely results.
• In-Charge of training of new staff on his/her specific role in the clinic, regarding clinic SOP, and use of clinic management system.
• Performs re-training and coaching of existing staff regularly or as needed.
• In-Charge of doing performance evaluation of his/her subordinates for submission to senior supervisor.
• Coordinates with other Clinic Heads for any endorsements as needed.
• Attends department meeting with other Clinic Heads and other meetings as required.
• Coordinates with suppliers of clinic machine/equipment for any issues encountered as needed.
• To render overtime, if necessary, after regular working hours even during non-working days due to workload.
• Performs initial investigation of NFC/NCs or complaints received involving his/her subordinates. Perform Root Cause Analysis and give appropriate correction and corrective action.
• Performs other related tasks incidental to the work described herein.