Retail General Manager
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Before you apply
LocationPhiladelphia, Pennsylvania, United States
Work modeon-site
Typefull-time
SeniorityLead
Experience3+ yrs
DepartmentPrintfresh LLC
Company size51–200 people
PostedJul 27, 2026 · 3mo ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
3–6+ years in retail, hospitality, experiential marketing, boutiques, concept stores, or cafe/restaurant leadership
Proven experience supervising staff and managing schedules (required)
Strong aesthetic eye and a genuine love of merchandising, selling, and hosting
Organized, resourceful, and calm in a fast-paced, still-being-built environment
Comfortable flexing between styling a display, running an event, solving inventory, and helping a customer
Experience opening or operating a store, pop-up, cafe, or community space strongly preferred
Benefits
Health insurance
Dental insurance
PTO
Paid holidays
401(k)
Employee discount
About the role
Printfresh, the Philadelphia lifestyle brand known for joyful, hand-painted prints, is opening a cafe and retail flagship designed to feel joyful and memorable, and we’re looking for a hands-on Experiential Retail Lead to bring it to life.
You’ll be equal parts operator, curator, host, and merchant: leading day-to-day cafe and retail operations while creating the events, displays, and thoughtful details that make people linger and return. You’ll run the business with an owner’s mindset, build a warm, energetic culture that keeps people coming back, and grow into a multi-store leadership role as we expand.
Responsibilities Will Include
Run the Space
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Lead daily operations: Own open/close, scheduling, inventory, visual upkeep, and cafe quality — keeping the space warm and intentional every day.
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Own the business: Partner with the operations team on budgets and priorities, and hit sales goals across coffee and product.
Create the Experience
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Program & host: Run community events (workshops, needlepoint nights, watercolor, reading clubs) and make the cafe experience buzzworthy enough to share.
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Hospitality that sticks: Support live shopping and in-store content, and deliver genuine, no-pressure hospitality that turns walk-ins into regulars and regulars into superfans.
Merchandise & Curate
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Style the mix: Curate a layered mix of core products, seasonal collections, gifts, and artwork — compelling but mindful of flow and sell-through.
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Support buying: Help the buying team select gift and 3rd-party merchandise for the store and online.
Build the Team & the Future
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Lead the team: Hire, train, schedule, and inspire a team that loves showing up — teaching them to tell the Printfresh story and host with warmth.
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Shape what’s next: Document what works and share insights to inform future Printfresh stores — your path to Director of Retail.
Requirements
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3–6+ years in retail, hospitality, experiential marketing, boutiques, concept stores, or cafe/restaurant leadership
•
Experience opening or operating a store, pop-up, cafe, or community space strongly preferred
•
Proven experience supervising staff and managing schedules (required)
•
Strong aesthetic eye and a genuine love of merchandising, selling, and hosting
•
Organized, resourceful, and calm in a fast-paced, still-being-built environment
•
Comfortable flexing between styling a display, running an event, solving inventory, and helping a customer
Benefits
What We Offer
•
Health and dental insurance
•
PTO and paid holidays
•
401(k) with company match
•
Employee discount on all Printfresh products
About Our Culture
At Printfresh, we celebrate creativity, sustainability, and a customer-first mindset. Our core values guide everything we do:
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Do the Right Thing
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Just Say It
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Do What It Takes
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Just Off-Center
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Customer-Centric
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Learning Oriented