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UN
Unisys

Associate Software Application Engineer – Dynamics 365 Support

LocationBudapest, Hungary
Work modehybrid
Typefull-time
SeniorityEntry
Experience1–2 yrs
Company size10,000+ people
PostedSep 9, 2026 · 1mo ago
Verified live8h ago
At a glanceSummarised by Seekless from the posting.
Must have7
1–2 years of experience with Dynamics 365 (Commerce, CRM, or Case Management)
Exposure to Power Apps and basic understanding of Power BI
Experience with incident management and ServiceNow or a similar ITSM platform
Familiarity with Azure environments and support processes
Experience using Confluence, Jira, or other knowledge management tools
Strong problem-solving, communication, and organizational skills
ITIL v4 or v5 certification required
Eligibility3
Hybrid working is supported
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law
For US job seekers: contact Global Recruiting for reasonable accommodation
Skills
Dynamics 365
Power Platform
Azure
Power Apps
Power BI
ServiceNow
Confluence
Jira
Benefits
Health insurance
Home office allowance
Cafeteria
What success looks like in this role:
Join our Dynamics 365 Support team and help ensure the smooth operation of Dynamics 365, Power Platform, and Azure-hosted applications. This role is ideal for someone with 1–2 years of experience who is looking to build technical expertise in enterprise application support while working in a collaborative environment.
Key Responsibilities
•
Provide support for Dynamics 365 Commerce, CRM, and Case Management applications.
•
Investigate and resolve incidents using established SOPs and knowledge articles.
•
Manage and update tickets in ServiceNow or a similar ITSM tool.
•
Collect logs, screenshots, and diagnostic information for troubleshooting and escalations.
•
Support application validation across Production, Test, and Acceptance environments.
•
Contribute to knowledge management by identifying documentation improvements.
•
Maintain clear communication through tickets, handovers, and status updates.
You will be successful in this role if you have:
•
1–2 years of experience with Dynamics 365 (Commerce, CRM, or Case Management).
•
Exposure to Power Apps and basic understanding of Power BI.
•
Experience with incident management and ServiceNow or a similar ITSM platform.
•
Familiarity with Azure environments and support processes.
•
Experience using Confluence, Jira, or other knowledge management tools.
•
Strong problem-solving, communication, and organizational skills.
•
ITIL v4 or v5 certification required.
What do we offer?
•
Hybrid working is supported
•
Monthly gross 44.200 HUF cafeteria - regardless of your weekly working hours
•
Home office allowance
•
Private Health Insurance Generali Premium Package provided for all Unisys associates after 6-months tenure
•
Last and foremost, a great team, also a lot of learning and training opportunities
Legal
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.
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