The Shipping Coordinator is responsible for managing and coordinating daily shipping activities to ensure timely, accurate, and cost-effective delivery of products. This role involves preparing shipping documentation, coordinating with carriers, tracking shipments, maintaining inventory records, and ensuring compliance with company policies and transportation regulations.
Key Responsibilities
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Coordinate daily shipping operations and ensure on-time dispatch of orders.
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Prepare and verify shipping documents, invoices, packing lists, and delivery notes.
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Schedule shipments with freight carriers, logistics providers, and transport companies.
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Monitor shipment status and provide updates to internal teams and customers.
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Track deliveries and resolve shipping delays, damages, or discrepancies.
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Ensure accurate order processing, labeling, packaging, and documentation.
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Maintain shipment records, reports, and logistics databases.
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Coordinate with warehouse, procurement, sales, and customer service teams.
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Verify freight charges and support cost-control initiatives.
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Ensure compliance with company procedures, safety standards, and transportation regulations.
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Assist in improving shipping processes and operational efficiency.
Required Qualifications
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Diploma or Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field.
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Proven experience in shipping, logistics, freight coordination, or warehouse operations.
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Knowledge of shipping documentation and transportation procedures.
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Experience working with ERP/WMS systems (SAP, Oracle, or similar systems preferred).
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Strong communication and coordination skills.
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Ability to manage multiple shipments and priorities in a fast-paced environment.
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Good knowledge of Microsoft Office applications, especially Excel.
Preferred Skills
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Knowledge of local and international shipping processes.
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Familiarity with import/export documentation and customs procedures.
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Strong problem-solving and negotiation skills.
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Attention to detail and accuracy.
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Ability to work with logistics partners and vendors effectively.
Key Performance Indicators (KPIs)
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On-time shipment delivery rate.
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Shipping accuracy and documentation compliance.
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Freight cost management.
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Order processing turnaround time.
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Reduction of shipment errors and delays.
Working Conditions
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Works closely with warehouse, logistics, and supply chain teams.
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May require coordination with third-party logistics providers and transportation companies.
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Office and warehouse environment exposure may be required.