Secure Power Japan Quality Engineer
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Before you apply
LocationTokyo, Tokyo, Japan
Typefull-time
SenioritySenior
Experience10+ yrs
Company size10,000+ people
First seenOct 18, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Bachelor degree of electric and electronics technology
At least 10 years experience of design, quality control/quality assurance or service for power supply products for server back-up. Three phases or single phase UPS is the most preferred. Inverter is preferred.
Strong skill of problem statement and root cause analysis reporting
Small team leading experience as team leader/manager
Customer facing experience with handling quality issues
Influence skill and ability to work in multicultural environment
Strong Communication skill
Fluent in Japanese and English
Knowledge of VRLA and/or Lithium ion battery, network and software is preferred.
Experience of production engineering for UPS and inverter is preferred.
Experience of network and software engineers is also preferred.
About the role
Position title: Quality Assurance Senior Engineer
Location: Tokyo
Key responsibilities / functions:
•
Eliminate dissatisfaction by ensuring customer issues of UPS and network products are well managed and ultimately prevented
•
Ensure a reliable process is operating to solve customer complaints fast and effectively
•
Escalate customer issues to the right organization whenever needed
•
Ensure all customer issues are regularly analyzed in order to identify top issues and launch projects to prevent them and to keep cycling PDCA.
•
Drive the issue resolution with other organizations collaboratively in order to contain, analyze, correct, and prevent problems affecting customers.
•
Lead execution of containment actions for known problems.
•
Report the customers about root cause analysis and solution of the issues.
Position title: Quality Assurance Senior Engineer
Location: Tokyo
Strong accountability mindset:
•
The fast and effective resolution of customer complaints
•
Responsibility to drive the resolution of the issue for customers
•
Determination of recurrent and severe customer issues, their containment, root cause analysis, correction, and prevention
•
Schneider’s 5 core value
Requirements
Requirement:
•
Bachelor degree of electric and electronics technology
•
At least 10 years experience of design, quality control/quality assurance or service for power supply products for server back-up. Three phases or single phase UPS is the most preferred. Inverter is preferred.
•
Strong skill of problem statement and root cause analysis reporting
•
Small team leading experience as team leader/manager
•
Customer facing experience with handling quality issues
•
Influence skill and ability to work in multicultural environment
•
Strong Communication skill, fluent in Japanese and English
•
Knowledge of VRLA and/or Lithium ion battery, network and software is preferred.
•
Experience of production engineering for UPS and inverter is preferred.
•
Experience of network and software engineers is also preferred.