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Licensed Hearing Aid Dispenser

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LocationSAN MARCOS - CA - 00001080, United States
Work modeon-site
Typefull-time
SeniorityMid
DepartmentWarehouses and Business Associates
EquityIncluded
Company size10,000+ people
First seenOct 17, 2026 · 2w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Perform exams, take ear impressions, fit, clean, adjust, and order hearing aid products and supplies
Achieve benchmarks and goals using methods consistent with the Code of Ethics
Mentor employees in the Hearing Aid Apprentice Program and provide hands-on training
Provide prompt courteous member services and respond to customer problems
Communicate with members via phone providing information and troubleshooting
Perform administrative duties: maintain member records, schedule appointments, manage inventory, order supplies
Assist members with scheduling, answering questions, device evaluation and services as allowed by state law
Check in and store daily receivings, assemble and charge member devices for delivery
Perform Hearing Aid Dispenser duties: member consultations, exams, testing, ear impressions, recommend devices, order, refer for care, use tooling for fittings, adjustments, cleanings
Load, operate cash registers, perform money transactions with customers
Follow safety and security procedures, PPE requirements, maintain cleanliness
Travel, including some weekends, as business needs require
Ensure proper procedures for cleaning and infection control
Ensure proper cleanup and disposal of hazardous materials
Open availability to meet the needs of the business
Proof of authorization to work in the United States
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Hearing aid insurance
Pharmacy insurance
Behavioral health insurance
Employee assistance
Health care reimbursement account
Dependent care assistance plan
Short term disability insurance
Long term disability insurance
Ad&d insurance
Life insurance
401(k)
Stock purchase plan
Job Description
Legal
California applicants: Please click here to review the Costco Applicant Privacy Notice.
The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.
Position Summary
Responsible for performing exams, taking ear impressions, fitting, cleaning, adjusting, and ordering hearing aid products and supplies. Performs front desk duties, provides a high level of member service, and maintains our culture, core values, and ethics.
Job Duties
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Achieves benchmarks and goals, using methods/strategies that are consistent with the Code of Ethics
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Mentors employees enrolled in the Hearing Aid Apprentice Program (HAAP). Provides mentoring and hands-on training that aligns with the HAAP curriculum. Follows Costco’s training guidelines and reviews opportunities and successes with apprentice each week.
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Provides prompt courteous member services and responds to any customer problems. Properly trains customers in caring for their hearing devices, such as intrinsic cleaning and brushing.
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Communicates with members via phone providing general information about the hearing aid department, general troubleshooting guidance, and schedules member appointments.
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Performs administrative duties consisting of using the office management system to maintain member records and schedule appointments, maintains department inventory, orders supplies, answers phone calls and returns calls left via voicemail.
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Assists members with scheduling appointments, answering questions about products and services, device evaluation and services as allowed by state law.
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Checks in and stores all daily receivings, including assembling and/or charging member devices for delivery.
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Performs Hearing Aid Dispenser duties consisting of member consultations and exams. Uses equipment within the department to conduct testing and ear impressions in a manner which is safe to the member and consistent with a passing score on the ‘Ear Impression Certification Exam’. Recommends hearing devices, places orders and refers for further care if needed. Uses tooling and equipment to perform fittings, adjustments and cleanings on hearing aid devices.
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Loads, operates cash registers, and performs money transactions with customers.
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Follows safety and security procedures, follows PPE requirements, and maintains cleanliness of the department.
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Travels, including some weekends, as business needs require, to assist other hearing aid departments.
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Ensures proper procedures for cleaning and infection control are implemented.
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Ensures proper cleanup and disposal of hazardous materials.
For additional information about pay ranges, click here.
Benefits
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States.
Job Description Posting Updated: (2026 – July) Job Code: 1513