* Transport clean and soiled linens, towels, and amenities to and from guest rooms and linen closets.
* Replenish guest room supplies as needed, including toiletries, paper products, and beverages.
* Remove trash and soiled items from guest rooms and public areas.
* Deliver guest requests, such as extra pillows, blankets, or amenities, in a timely and courteous manner.
* Assist housekeepers with moving furniture, turning mattresses, or other heavy lifting tasks.
* Clean and maintain designated public areas, including hallways, lobbies, and stairwells.
* Vacuum, sweep, and mop floors in assigned areas.
* Report any maintenance issues, safety hazards, or damaged property to the appropriate department.
* Maintain cleanliness and organization of linen closets, storage areas, and work carts.
* Adhere to all company policies, procedures, and safety guidelines.
* Provide excellent customer service to guests, responding to inquiries and requests professionally.
* Perform other duties as assigned by housekeeping management.