Health and Safety
Lead and role model a culture of zero harm through effective risk management and consultation with yourteam regarding all health and safety matters (for people leaders)
Ensure your safety and the safety of those around you by complying with all safe work practices, policies,procedures and instructions (for all roles)
Sales Process
Uses all applicable tools provided by the Company
Prospecting
Lead generation
Lead qualification
Quoting
Demonstrations and informed technical advice
Closing the sale
Deliver, installation and training
Post sales service
Client Relationships & Business Development
Exhibit and support Burson’s commitment to customer service excellence.
Plan, participate and drive in promotions and sales focussed events.
Understand levels of customer satisfaction and target actions to meet/exceed expectations.
Plan and participate in sales focussed events.
Peer Relationships
Proactive communication and relationship development with Reps and Managers
Technical Advice
High level of knowledge and experience to build customer credibility
Support, coaching and expert advice to Managers and Reps.
Peer Relationships
Create the ‘want to sell’ culture for equipment sales
Coaching of inexperienced staff
Team Culture
Support the team in a distributed work environment.
Participate in team effectiveness by providing regular feedback of plans and changing trends.
Working as an advocate for Precision and Burson Equipment (ONE TEAM)
Key challenges of the position
Working with demanding store network, having to mediate between parties around lead generation and the sales process. Warranty and aftersales support. Juggling multiple demands.