· Define and Execute Product Strategy: Lead the end-to-end product lifecycle for revenue cycle initiatives, from discovery and requirements gathering to launch and post-launch monitoring and optimization. Effectively translate the product strategy into a product roadmap that drives business outcomes and value delivery.
· Identify and Prioritize High-Impact Use Cases: Using data and customer insights, work closely with users and stakeholders to identify and prioritize impactful opportunities that advance our objectives.
· Translate Business Needs into Solutions: Translate customer needs and technical insights into clear and concise product specifications and requirements that articulate user stories, functionality, and technical constraints.
· Manage Cross-Functional Collaboration: Partner with revenue cycle operations teams, engineering, Epic analysts, compliance, and clinical teams to build, test, and deploy solutions that deliver value. Ensure solutions are compliant, safe, accurate, reliable, and integrated seamlessly into our platforms.
· Monitor and Measure Success: Define and analyze Objectives & Key Results (OKRs) to measure the impact and success of products, using data to inform future iterations and roadmap.
· Manage Vendor Relationships: Manage the vendor relationships of the products within our revenue cycle digital portfolio. Hold vendors accountable to SLAs and drive resolution of defects that impact revenue cycle operations.