Senior Business Analyst
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Before you apply
LocationEscazu, Costa Rica
Typefull-time
SenioritySenior
Experience6+ yrs
DepartmentDelivery
Company size51–200 people
First seenOct 16, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Lead requirements gathering efforts by working closely with business stakeholders, product owners, and users to understand business needs and priorities
Translate complex business requirements into clear, structured documentation, including user stories, functional specifications, and acceptance criteria
Serve as a trusted business partner, bridging the gap between business users and development teams
Support the full Software Development Life Cycle (SDLC), from discovery and design through development, testing, and user acceptance testing (UAT)
Collaborate with cross-functional teams to help shape solutions, provide input on user experience considerations, and support early-stage mockups or wireframes
Ensure requirements are clearly defined, understood, and traceable across Jira and Confluence
Operate effectively in a fast-paced environment, managing multiple initiatives while adapting quickly to changing business priorities
Independently analyze business needs and translate them into business and functional requirements, user stories, Jira tickets, and acceptance criteria
Serve as a primary point of contact between business stakeholders and the offshore development team
Partner closely with e-commerce product owners to drive new initiatives and enhancements
Provide guidance on how solutions should be structured and presented from a user and business perspective
Support and guide initiatives across e-commerce platforms, brand and subsidiary websites, cornerstone and marketing-related web projects
Contribute to early-stage solution shaping by creating or supporting rough mockups or wireframes, helping define user interface expectations before development begins
Bachelor's degree in computer science, Information Systems, Engineering, or related field (or equivalent experience)
6+ years of experience as a Business Analyst or similar role
Strong experience leading requirements discussions with business stakeholders
Proven ability to independently gather, analyze, and document complex business and functional requirements
Extensive experience writing user stories and managing work through Jira
Strong understanding of the Software Development Life Cycle (SDLC)
Agile and Scrum experience working with offshore or distributed development teams
Excellent communication, facilitation, and stakeholder management skills
Ability to quickly grasp business concepts and guide discussions toward clear outcomes
High-level understanding of website and e-commerce platforms, backend systems and databases
Exposure to SAP Hybris (core enterprise / e-commerce system)
Exposure to Microsoft Azure (cloud platform)
Exposure to .NET and SQL application development
Strong familiarity with the Microsoft ecosystem: Microsoft 365 (Word, Excel, Outlook, Teams)
Experience using Jira and Confluence for documentation and project tracking
Experience using tools for mock-ups and prototypes such as Visio
Strong business partnership and ownership mindset
Exceptional verbal and written communication skills
Confident communicator able to engage senior stakeholders
Proactive, self-directed, and comfortable leading discussions
Quick learner with strong problem-solving skills
Organized, detail-oriented, and able to manage competing priorities
Comfortable operating with limited direction while aligning with leadership
Comfortable working across time zones and distributed teams
Experience with e-commerce or digital platform environments
Familiarity with commercial construction, metal buildings, or industrial solutions
Familiarity with visualization or 3D tools
Experience supporting multi-brand or subsidiary website initiatives
Prior experience in SAP-based environments
Skills
Jira
Confluence
SAP Hybris
Microsoft Azure
.NET
SQL
Microsoft 365
Visio
Position: Senior Business Analyst Location: Costa Rica
We are seeking a Senior Business Analyst to act as a trusted business partner, working closely with business stakeholders, product owners, and development teams to drive and support strategic initiatives across our client’s e-commerce and commercial platforms.
This role requires a senior-level professional who can independently lead requirements discussions, quickly understand complex business needs, and translate them into clear, actionable documentation, while maintaining a high-level understanding of technology without being deeply technical.
Requirements
What qualifications make you an Aubrant Senior BA?
To excel in this role, you must be able to:
•
Lead requirements gathering efforts by working closely with business stakeholders, product owners, and users to understand business needs and priorities.
•
Translate complex business requirements into clear, structured documentation, including user stories, functional specifications, and acceptance criteria.
•
Serve as a trusted business partner, bridging the gap between business users and development teams to ensure alignment throughout the delivery lifecycle.
•
Support the full Software Development Life Cycle (SDLC), from discovery and design through development, testing, and user acceptance testing (UAT).
•
Collaborate with cross-functional teams to help shape solutions, provide input on user experience considerations, and support early-stage mockups or wireframes.
•
Ensure requirements are clearly defined, understood, and traceable across Jira and Confluence.
•
Operate effectively in a fast-paced environment, managing multiple initiatives while adapting quickly to changing business priorities.
Responsibilities
Key Responsibilities:
•
Independently analyze business needs and translate them into:
•
Business and functional requirements
•
User stories, Jira tickets, and acceptance criteria
•
Functional breakdowns and documentation
•
Serve as a primary point of contact between business stakeholders and the offshore development team.
•
Partner closely with e-commerce product owners to drive new initiatives and enhancements.
•
Provide guidance on how solutions should be structured and presented from a user and business perspective.
•
Support and guide initiatives across:
•
E-commerce platforms
•
Brand and subsidiary websites
•
Cornerstone and marketing-related web projects
•
Contribute to early-stage solution shaping by:
•
Creating or supporting rough mockups or wireframes
•
Helping define user interface expectations before development begins
•
Support the full SDLC, including:
•
Requirements definition
•
Design collaboration, creating mock-ups
•
Development alignment
•
Testing and User Acceptance Testing (UAT)
•
Operate effectively in a fast-paced environment with multiple concurrent initiatives.
Qualifications:
•
Education: Bachelor’s degree in computer science, Information Systems, Engineering, or related field (or equivalent experience).
Experience:
•
6+ years of experience as a Business Analyst or similar role.
•
Strong experience leading requirements discussions with business stakeholders.
•
Proven ability to independently gather, analyze, and document complex business and functional requirements.
•
Extensive experience writing user stories and managing work through Jira.
•
Strong understanding of the Software Development Life Cycle (SDLC).
•
Agile and Scrum experience working with offshore or distributed development teams.
•
Excellent communication, facilitation, and stakeholder management skills.
•
Ability to quickly grasp business concepts and guide discussions toward clear outcomes.
Nice to have
Technical Experience
•
This role requires strong technical awareness
•
High-level understanding of:
•
Website and e-commerce platforms
•
Backend systems and databases (no SQL querying required)
•
Exposure to:
•
SAP Hybris (core enterprise / e-commerce system)
•
Microsoft Azure (cloud platform)
•
.NET and SQL application development
•
Strong familiarity with the Microsoft ecosystem:
•
Microsoft 365 (Word, Excel, Outlook, Teams)
•
Experience using:
•
Jira and Confluence for documentation and project tracking
•
Tools for mock-ups and prototypes such as Visio
Related Qualifications
•
Experience with e-commerce or digital platform environments.
•
Familiarity with commercial construction, metal buildings, or industrial solutions.
•
Familiarity with visualization or 3D tools.
•
Experience supporting multi-brand or subsidiary website initiatives.
•
Prior experience in SAP-based environments.
Soft Skills & Communication:
•
Strong business partnership and ownership mindset.
•
Exceptional verbal and written communication skills
•
Confident communicator able to engage senior stakeholders.
•
Proactive, self-directed, and comfortable leading discussions.
•
Quick learner with strong problem-solving skills.
•
Organized, detail-oriented, and able to manage competing priorities.
•
Comfortable operating with limited direction while aligning with leadership.
•
Comfortable working across time zones and distributed teams
Reporting & Collaboration
•
Reports directly to the business lead.
•
Dotted-line collaboration with e-commerce product owners.
•
Acts as a senior point of contact for business analysis activities.
About the company
About Aubrant
Aubrant Digital is a leader in multi-shore custom application development. We are passionate about solving our clients’ business problems through consultative teamwork, innovative software, and proven processes. We’ve served more than 50 clients and delivered hundreds of high quality, custom enterprise applications. Our clients value us as integral team members who get the job done on time and on spec, and we are proud of our high client retention rate and under 2% staff turnover. With offices in New Jersey, Boston, Costa Rica, and Eastern Europe, we execute the full software lifecycle, from architecture and design through development, QA and application maintenance & support. Our company culture emphasizes client service, trust-based relationships, and innovation.
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