Customer Service Representative (Scientific Background)
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Before you apply
Salary$19 – $25/hr
LocationHomestead, FL
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentClient Opportunities, Call Center / Customer Service Openings
Company size1,001–5,000 people
PostedJan 19, 2026 · 9mo ago
Verified live2d ago
May no longer be actively hiring
Posted by the company on Jan 19, 202698% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Science degree or previous experience working in a scientific company
Strong communication/customer service skills
This is a fully onsite role in Homestead FL
Salary: $19-25/hr
We are seeking a detail-oriented and knowledgeable Customer Service Representative with a scientific background (degree within the sciences field) to join our team. This role is ideal for someone who combines strong communication skills with an understanding of scientific concepts, products, or services. The ideal candidate will serve as a key liaison between our customers and internal teams, ensuring a high level of service and accurate technical communication.
Responsibilities:
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Respond to customer inquiries via phone, email, and chat regarding products, services, and technical specifications.
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Assist customers with product selection based on scientific application or technical requirements.
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Resolve problems by clarifying the customer’s issue, determining the cause, selecting the best solution, and following up to ensure resolution.
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Collaborate with internal teams to ensure customer satisfaction.
Requirements:
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Science degree or previous experience working in a scientific company
•
Strong communication/customer service skills