The Knowledge Center is a centralized function at Medtronic providing trusted internal information and external literature, research solutions, technical community news, and connection to subject matter experts. We make it easier to find the information you need, collaborate with colleagues across Medtronic, and access resources that support well-informed decisions. By helping teams learn from one another, save time, and avoid unnecessary work and spend, the Knowledge Center strengthens collaboration and continuous learning across the technical community, turning insight into action that advances our Mission. This job will be an onsite role at Operational Headquarters in Minneapolis, Minnesota.
As a member of the Knowledge Center team, the Technical Information Specialist helps ensure employees can easily access and use the information resources, digital content, and technology platforms that support research, innovation, and business decision-making. The specialist serves as a key resource for maintaining information systems, resolving access issues, supporting information resource operations, answering client questions, and improving the employee experience across information platforms. This position works across the department and closely partners with program managers.
At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary.
The Technical Information Specialist supports the systems, platforms, and information resources that enable employees to access and use research, literature, and knowledge assets. This role combines information systems administration, customer support, digital content management, and operational process improvement to ensure a reliable and efficient employee experience across information platforms.