Principal- Communications, Media & Technology
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Before you apply
LocationSingapore, Singapore, Singapore
Typefull-time
SeniorityLead
Experience15–20 yrs
DepartmentCMT
Company size10,000+ people
PostedSep 14, 2026 · 1mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
15-20 years of experience
Experience in Communications, Media & Technology (CMT) industry including Telecommunications, Digital Service Providers, Media & Entertainment, Technology Platforms, Network Providers, or System Integrators serving CMT customers
Business Support & Revenue Growth: Collaborate with solution, delivery, and partner teams to design differentiated solutions and winning go-to-market strategies
Business Support & Revenue Growth: Build and maintain a portfolio of reusable solution assets, success stories, and industry-specific offerings to accelerate sales cycles
Business Support & Revenue Growth: Create and position solution offerings that address customer challenges and deliver measurable business outcomes
Financial Operations & Revenue Assurance: Own the financial governance of customer accounts, ensuring accurate invoicing, revenue recognition, and billing compliance
Financial Operations & Revenue Assurance: Drive timely invoice processing and coordinate with finance, delivery, and customer teams to minimize billing disputes
Financial Operations & Revenue Assurance: Monitor collections, outstanding receivables, and Days Sales Outstanding (DSO) to improve cash flow and working capital performance
Financial Operations & Revenue Assurance: Proactively manage revenue-at-risk, overdue payments, and disputed invoices through structured action plans and stakeholder engagement
Account Management & Portfolio Expansion: Manage and grow key accounts across sectors such as telecom, consumer, and enterprise
Account Management & Portfolio Expansion: Drive account mining strategies to expand service offerings (e.g., cybersecurity, data analytics, digital solutions)
Account Management & Portfolio Expansion: Ensure high customer satisfaction and retention
Delivery & Operations Management: Own end-to-end delivery governance for strategic customer engagements, ensuring quality, timelines, and customer satisfaction
Delivery & Operations Management: Drive operational excellence through effective resource planning, utilization management, and service delivery oversight
Delivery & Operations Management: Collaborate with delivery, engineering, and support teams to ensure seamless execution of projects and managed services
Delivery & Operations Management: Establish and monitor key operational KPIs, SLAs, and business performance metrics to drive continuous improvement
Cross domain experience in Banking or Retail will be a plus
Singaporean or Singapore PR only
About the role
Role: Principal
Requirements
Experience: 15-20 Years
Industry Experience : In the Communications, Media & Technology (CMT) industry, including
Telecommunications, Digital Service Providers, Media & Entertainment, Technology
Platforms, Network Providers, or System Integrators serving CMT customers. Cross domain
Nice to have
experience in Banking or Retail will be a plus.
Singaporean or Singapore PR only
Responsibilities
Key Responsibilities
. Business Support & Revenue Growth
O Collaborate with solution, delivery, and partner teams to design differentiated solutions and winning
go-to-market strategies
O Build and maintain a portfolio of reusable solution assets, success stories, and industry-specific
offerings to accelerate sales cycles
O Create and position solution offerings that address customer challenges and deliver measurable
business outcomes
Financial Operations & Revenue Assurance
O Own the financial governance of customer accounts, ensuring accurate invoicing, revenue recognition,
and billing compliance.
O Drive timely invoice processing and coordinate with finance, delivery, and customer teams to
minimize billing disputes.
O Monitor collections, outstanding receivables, and Days Sales Outstanding (DSO) to improve cash flow
and working capital performance.
O Proactively manage revenue-at-risk, overdue payments, and disputed invoices through structured
action plans and stakeholder engagement.
. Account Management & Portfolio Expansion
O Manage and grow key accounts across sectors such as telecom, consumer, and enterprise.
O Drive account mining strategies to expand service offerings (e.g., cybersecurity, data analytics, digital
solutions).
O Ensure high customer satisfaction and retention.
Delivery & Operations Management
O Own end-to-end delivery governance for strategic customer engagements, ensuring quality, timelines,
and customer satisfaction.
O Drive operational excellence through effective resource planning, utilization management, and
service delivery oversight.
Collaborate with delivery, engineering, and support teams to ensure seamless execution of projects
and managed services.
Establish and monitor key operational KPIs, SLAs, and business performance metrics to drive
continuous improvement.