Patient Access Coordinator
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Before you apply
Salary$20 – $29/hr
LocationWeymouth, MA
Work modeon-site
Typepart-time
SeniorityEntry
Experience1+ yrs
DepartmentSSH Patient Access
Company size1,001–5,000 people
PostedJul 29, 2026 · 3mo ago
Verified live5d ago
At a glanceSummarised by Seekless from the posting.
Can function with ease in all areas of Patient Access Department
Meets department standard of 98% accuracy rate when identifying, scheduling, and registering patients
Able to collect 30% of eligible copayments
Monitors and manages workflow as directed in the health system's EHR
Displays an understanding/sensitivity to each patient's unique cultural needs
Demonstrates independence, proficiency, and accuracy with all scheduling and registration processes
Coordinates Bed Placement Activities
Collaborates with Patient Flow Facilitators and Nursing Leadership to prioritize appropriate location of care
Has knowledge of patient precautions and infections before a patient can be placed on a nursing unit
Monitors bed occupancy within the hospital and maintains appropriate bed numbers based on nursing staff
Acts as a point of contact for attending physicians on all Pedi, Elective Pre-operative and Chemotherapy patients needing admission
Reviews elective surgical procedure schedule to assure appropriate utilization of patients and placement to specialty Nursing floors
Coordinates and collaborates with Patient Flow Facilitator, ACC, Case Managers and ED Nursing Leadership to monitor patient flow barriers
Acts as a key contact for Physicians and Nursing staff on patient information and placement
Floor Manager/Emergency Department responsibilities
Monitors bed request
Assembles necessary paperwork to include federal and state regulated documents
Enforces physician suspension list
Supports patient arrival for care ensuring patient are identified, registered, and regulatory needs are met
Supports patient flow during system downtimes that require using manual processes
Manage Death Process
Completes accurate Death Certificate Worksheet
Upon notification of death, places call to State Medical Examiner for Emergency Department deaths
Monitors and communicates with New England Organ Bank for release or donation following Federal Law and Regulations
Assures death certificate is completed accurately 100% of the time
Chart review of all deaths for match of date and time of death and medical legal status Under M.G.L. C 38, 3
Releases to Funeral Directors per Mass General Laws
Embraces technological solutions to work processes and practices
Able to function using department computer programs, including Internal/External websites
Able to function and have a complete understanding of computer downtime process
Able to review, analyze, and act upon insurance eligibility system responses
Manage own API (timecard) system
Fosters a ‘Culture of Safety’ through personal ownership and commitment to a safe environment
Adheres to patient identification policies/procedures
Understands individual roles/responsibilities during hospital codes (e.g. Code Disaster, Code Red)
Adheres to universal precautions and respiratory etiquette guidelines
Demonstrates completion of NIMS 100 training
Scheduling and registration role
Effectively manages scheduling requests
Ensuring patients are properly identified in the health systems EHR and scheduled to appropriate appointment type
Able to accurately and independently schedule required appointment types
Accurately schedules, cancels, reschedules, and manages waitlist for designated areas
Works independently to complete daily assignments
Completes with 98% accuracy all required registration items (demographic requirements, patient identification practices, scanning and photographing, interpreting insurance eligibility, leveraging financial counseling teams)
Able to accurately check patients in for elective, emergent, and urgent care
Minimum one (1) year admitting experience to become proficient
Computer experience required
Strong telephone and interpersonal communication skills
Demonstrated skills in customer service
Knowledge of medical insurance
Able to demonstrate problem solving and critical thinking skills
High school diploma preferred
Two (2) years of college preferred
Skills
EHR
API
insurance eligibility systems
If you are an existing employee of South Shore Health then please apply through the internal career site.
Requisition Number:
R-23295
Facility:
LOC0001 - 55 Fogg Road55 Fogg Road
Weymouth, MA 02190
Department Name:
SSH Patient Access
Status:
Part time
Budgeted Hours:
20
Shift:
About the role
Day (United States of America)Under the guidance and direction of the Patient Access Supervisors, employees in this position are the initial point of contact for patients entering the Health System for care. This role requires exceptional customer service skills, the ability to maintain the highest level for professionalism with each interaction, and ability to support those with diverse cultural needs . This role supports multiple technical tasks needed to ensure patients are appropriately identified, registered ,and scheduled for their care needs.
Compensation Pay Range:
Benefits
$20.10 - $28.75
1. Can function with ease in all areas of Patient Access Department.
a. Meets department standard of 98% accuracy rate rate when identifying, scheduling, and
registering patients.
b. Able to collect 30% of eligible copayments.
c. Monitors and manages workflow as directed in the health system’s EHR.
d. Displays an understanding /sensitivity to each patients unique cultural needs. Demonstrates independence, proficiency, and accuracy with all scheduling and registration processes ensuring all regulatory and compliance requirements are maintained.
2. Coordinates Bed Placement Activities.
a. Collaborates with Patient Flow Facilitators and Nursing Leadership to prioritize appropriate location of care. Has knowledge of patient precautions and infections before a patient can be placed on a nursing unit.
b. Monitors bed occupancy within the hospital and maintains appropriate bed numbers based on nursing staff.
c. Acts as a point of contact for attending physicians on all Pedi, Elective Pre-operative and Chemotheraphy patients needing admission to the hospital and collaborates placement with appropriate nursing units.
d. Reviews elective surgical procedure schedule to assure appropriate ulization of patients and placement to speciality Nursing floors.
e. Coordinates and collaborates with Patient Flow Facilitator, ACC, Case Managers and ED Nursing Leadership to monitor patient flow barriers,patients level of care and accuity, inorder for patient to be placed on appropriate nursing unit.
f. Acts as a key contact for Physicians and Nursing staff on patient information and placement.
3. Floor Manager/Emergency Department.
a. Monitors bed request.
b. Assembles necessary paperwork to include federal and state regulated documents.
c. Enforces physician suspension list.
d. Supports patient arrival for care ensuring patient are identified, registered, and regulatory needs are met and maintained.
e. and support patient flow during system downtimes that require using manual processes.
4. Manage Death Process
a. Completes accurate Death Certificate Worksheet.
b. Upon notification of death, places call to State Medical Examiner for Emergency Department deaths.
c. Monitors and communicates with New England Organ Bank for release or donation following Federal Law and Regulations.
d. Assures death certificate is completed accurately 100% of the time.
e. Chart review of all deaths for match of date and time of death and medical legal status Under M.G.L. C 38, 3.
f. Releases to Funeral Directors per Mass General Laws.
5. Embraces technological solutions to work processes and practices.
a. Able to function using department computer programs, including Internal/External websites.
b. Able to function and have a complete understanding of computer downtime process.
c. Able to review, analyze, and act upon insurance eligibility system responses.
d. Manage own API (timecard) system.
6. Fosters a “Culture of Safety” through personal ownership and commitment to a safe environment.
a. Adheres to patient identification policies/procedures.
b. Understands individual roles/responsibilities during hospital codes (e.g. Code Disaster, Code Red).
c. Adheres to universal precautions and respiratory etiquette guidelines.
d. Demonstrates completion of NIMS 100 training.
7. Scheduling and registration role.
a. Effectively manages scheduling requests. Ensuring patients are properly identified in the health systems EHR and scheduled to appropriate appointment type.
b. Able to accurately and independently schedule required appointment types
c. Accurately schedules, cancels, reschedules, and manages waitlist for designated areas
d. Works independently to complete daily assignments
e. Completes with 98% accuracy all required registration items included but not limited to, all
demographic requirements, patient identification practices, scanning and photographing of
required patient information, interpreting and leveraging insurance eligibility systems to ensure appropriate insurance coverage for patient care, leverage financial counseling teams as needed
f. Able to accurately check patients in for elective, emergent, and urgent care
Requirements
Minimum Education - Preferred
High school diploma preferred, two (2) years of college preferred.
Minimum Work Experience
Minimum one (1) year admitting experience to become proficient.
Computer experience required. Strong telephone and interpersonal communication skills. Demonstrated skills in customer service. Knowledge of medical insurance. Able to demonstate problem solving and critical thinking skills.
This part time position is located in the Emergency Department. Hours are 7a-330p 40hrs per pay period including e/o weekend. This also includes a Holiday Rotation.
Responsibilities if Required:
Education if Required:
License/Registration/Certification Requirements: