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Educational Aide, Student Engagement Center

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Before you apply
LocationNorthwest Campus - Gainesville, FL
Work modeon-site
Typepart-time
SeniorityEntry
Company size1,001–5,000 people
PostedNov 2, 2026 · 4d ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Ability to work successfully in a multi-cultural environment
Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment
Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job
Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills
Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions
Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames
Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs
Detail Oriented - Proven accuracy and attention to detail
Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response
Must be a currently enrolled Santa Fe College student, in good academic standing, taking six (6) or more credit hours
A criminal background check will be conducted
Must maintain a 2.5 GPA
Skills
Microsoft Office
Job Description Summary
Hiring process
Application Deadline: This advertisement is open continuously and applications are reviewed on an as-needed basis. For questions regarding the status of an application, please contact the hiring manager, David Durkee, at [email protected].
The Student Engagement Center promotes involvement and development of individual students and student-run organizations. Hours for educational aides will be selected primarily from the hours of 8:00 AM – 6:00 PM, Monday – Friday with occasional evening or weekend hours potentially made available as needed.
Job Description
Responsibilities and Duties Include:
•
Provides a professional, helpful, and welcoming atmosphere by greeting, responding to, and directing students in the Engagement Center.
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Accepts, screens, and routes telephone calls concerning activities and operations of the office, directing inquiries as appropriate and/or providing information.
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Connects students with opportunities and resources on campus.
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Supports Center activities and programs; Monitor activities and equipment and assist with enforcement of rules and policies.
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Complies with all published College Rules, procedures, guidelines, and laws/regulations governing public employees, including but not limited to those related to document retention and destruction, FERPA, and confidentiality.
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Strictly honors the privacy, security, and confidentiality of records and other sensitive information according to appropriate state, federal, and college regulations, policies, and procedures.
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Provides service excellence through courteous, informed, accessible, and professional engagement.
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Performs other duties as assigned.
QUALIFICATIONS
Required: Must be a currently enrolled Santa Fe College student, in good academic standing, taking six (6) or more credit hours.
Additional Requirements: A criminal background check will be conducted. Must maintain a 2.5 GPA.
General Knowledge, Skills and Abilities
•
Ability to work successfully in a multi-cultural environment.
•
Adaptability to Change – able to be flexible and supportive, able to positively and proactively assimilate change in rapid growth environment.
•
Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
•
Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience and persistence when helping students with little or no computer skills.
•
Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job-related actions.
•
Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within or ahead of established time frames.
•
Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.
•
Detail Oriented - Proven accuracy and attention to detail.
•
Multi-task - Ability to expeditiously organize, coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.
Application Process: All applicants must submit a completed online SF application, a letter of intent, an up-to-date resume/curriculum vitae, and unofficial academic transcripts (if applicable) to be considered for this position. Unofficial transcripts are only accepted for review purposes, official transcripts are required prior to any offer of employment being made.
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.