LocationQuezon, National Capital Region, Philippines
Work moderemote
Typefull-time
DepartmentSupport
Company size11+ people
First seen1w ago
Last seen1d ago
About the role
We’re looking for an IT Specialist (System and Automation Team) to join our growing Systems & Automations team. This role is part builder, part problem-solver: you’ll take messy manual workflows and turn them into clean, reliable automated systems that serve the entire organization.
You won’t be working in isolation. You’ll be embedded in a sprint-based team that ships real solutions every two weeks, ranging from internal dashboards and reporting pipelines to AI-powered agents and process automation.
TASKS:
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Build and maintain automation systems using Google Apps Script as the primary development platform.
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Integrate with APIs (ClickUp, Google Workspace, third-party services) to connect systems and move data where it needs to go.
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Design and build lightweight web app interfaces (HTML/CSS/JS) for internal tools and dashboards.
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Use Google Sheets as a data layer: structured tabs, formulas, and script-driven pipelines.
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Translate non-technical requests from Operations, HR, Finance, and Leadership into working automated solutions.
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Write clear documentation (SOPs, specs, system registries) so your work outlives you.
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Participate in 2-week sprint cycles: grooming, building, testing, shipping, retro.
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Maintain and improve existing systems (~20% of your time on maintenance).
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Collaborate on AI agent development (ClickUp Super Agents, prompt engineering, automation logic).
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Work with no-code/low-code tools to ship fast when full custom builds aren’t warranted.
Requirements
REQUIRED QUALIFICATIONS:
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Google Apps Script / JavaScript: Can write modular scripts, work with triggers, and build web apps.
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REST API integration: Can read API docs, authenticate, parse JSON, and handle errors.
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No-code/low-code tools: Experience with platforms like Zapier, Make, or native app automations.
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AI fluency & Agentic AI: Comfortable using AI tools daily, understands prompting, and can configure or maintain AI agents.
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CRM experience: Familiar with CRM platforms and how data flows through them (contacts, pipelines, automations).
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Process thinking: Can look at a manual workflow and see the automation opportunity.
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Self-directed work style: Comfortable with async communication, managing your own tickets, and shipping without hand-holding.
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Willingness to learn fast: You don’t need to know everything on day one, but you need to pick things up quickly and independently.
PREFERRED QUALIFICATIONS:
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Experience with ClickUp (task management, API, custom fields, automations).
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Google Sheets (advanced): Understands Sheets as a data layer, not just a spreadsheet.
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Experience building reporting dashboards or data visualization.
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Understanding of webhooks and event-driven architecture.
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Background in HIPAA-compliant environments or healthcare operations.
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Familiarity with version control concepts and documentation-first development.
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HTML / CSS for building internal UIs.
MINIMUM SYSTEM REQUIREMENTS:
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PRIMARY SYSTEM
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Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
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Computer Memory/RAM: 8.00 GB
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Computer Operating System: At least Windows 11 64-bit or macOS Ventura
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Headset: Any USB-type headset with noise-cancelling feature
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Camera: Capable of a clear and crisp video output
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BACK-UP SYSTEM
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OPTION 1 (BACKUP SYSTEM):
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Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
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Computer Memory/RAM: 8.00 GB
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Computer Operating System: at least Windows 11 64-bit or macOS Ventura
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Headset: Any USB-type headset with noise-cancelling feature (Optional)
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OPTION 2 (POWER SUPPLY - UPS):
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Must be capable of powering your work station for at least 3 hours
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Typically a device with 240Wh or higher will be sufficient
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Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
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PRIMARY INTERNET CONNECTION
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DSL / Fiber Connection - Minimum of 100mb/s contracted
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BACK-UP INTERNET CONNECTION
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Minimum of 20mb/s (Cell)
RECOMMENDED SYSTEM REQUIREMENTS
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PRIMARY SYSTEM
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Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
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Computer Memory/RAM: 16.00 GB
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Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
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Headset: Any USB-type headset with noise-cancelling feature
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Camera: Capable of a clear and crisp video output
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BACK-UP SYSTEM
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OPTION 1 (BACKUP SYSTEM):
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Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
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Computer Memory/RAM: 16.00 GB
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Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
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Headset: Any USB-type headset with noise-cancelling feature
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Camera: Capable of a clear and crisp video output
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OPTION 2 (POWER SUPPLY - UPS):
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Must be capable of powering your work station for at least 3 hours
•
Typically a device with 240Wh or higher will be sufficient
•
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
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PRIMARY INTERNET CONNECTION
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DSL / Fiber Connection - Minimum of 500mb/s contracted