The Wilmington Trust Institutional Services (IS) division is experiencing rapid business growth and has initiated a strategic digital transformation program. The goals of the program are to grow revenue through new and transformed digital-first trust and agency service products, to move from a product-centric to client-centric operating model, to move from market-specific to global solutions, and to dramatically lower the cost to serve.
Wilmington Trust is seeking an Appian Forward Deployed Product Owner to help accelerate digital transformation across our core operations. This role is designed for an experienced product, business analysis, or transformation professional who can operate close to business users, translate operational needs into deployable digital workflows, and help lead iterative delivery in a regulated financial services environment.
This role is a hybrid between a product owner, business analyst, low-code workflow designer, and AI-enabled process lead, with a strong focus on designing and configuring end-to-end workflows directly in Appian Designer.
The role requires hands-on Appian experience, strong business process and analytical skills, and the ability to partner across business, operations, technology, risk, and product stakeholders to move quickly from discovery to working solutions. While working closely with individual business teams, the role will maintain a platform-first mindset by leveraging shared capabilities, reusable components, and consistent design patterns rather than creating isolated or duplicative solutions.
Ideal candidates will be comfortable owning product outcomes, facilitating working sessions, writing stories and specifications, validating build quality, and using AI-assisted tools to accelerate analysis, documentation, prototyping, testing, and workflow improvement. The successful candidate will be able to work forward-deployed with business teams while maintaining strong product discipline, governance, and delivery rigor.