· Meet customers in-home following technician diagnosis
· Review camera footage and explain pipe conditions
· Present Good / Better / Best solutions
· Close same-day sales whenever possible
Close & Convert Opportunities
· Build trust and urgency using visuals
· Offer financing options
· Maintain high close rates on provided leads
· Work with drain technicians for smooth handoffs
· Communicate job scope with installation teams
Documentation & Follow-Up
· Enter estimates and notes in ServiceTitan
· Follow up on open estimates