Assists higher-trained personnel in providing effective care. Delivers exceptional customer service to patients, families, bystanders, and other response agency personnel. Supports community service and relationship functions as requested by leadership. Maintains a safe and effective work environment by adhering to infection control standards. Communicates effectively with healthcare team members and other emergency responders. Ensures the ambulance is clean, stocked, and ready for use at all times. Follows established policies, procedures, guidelines, medical protocols, and safety standards. Responds to emergency and non-emergency calls to provide care to ill and injured patients. Performs assessments and applies methods of treatment and transport based on medical protocols. Operates the ambulance safely and professionally, obeying traffic rules and regulations. Completes patient care reports, daily checklists, and other required documentation. Other duties as assigned.