IT Support Technician
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Before you apply
LocationUSA, TX, Austin
Work modeon-site
Typefull-time
SeniorityMid
Experience5+ yrs
DepartmentIT
Company size1,001–5,000 people
PostedOct 29, 2026 · 6d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Typically requires a minimum of 5 years of related experience
Working knowledge of PC architecture
Advanced knowledge of Windows 10 and 11
Working knowledge of Active Directory, Mac OS, Android, and iOS
Advance knowledge of imaging processes used for deployment of PCs in standard environments
Considerable judgment and initiative are required in resolving problems and making recommendations
An associate degree is preferred or equivalent experience and training
Microsoft Certified Systems Engineer a plus
No sponsorship available
Skills
Windows 10
Windows 11
Active Directory
Mac OS
Android
iOS
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Short term disability
Long term disability
401(k)
Vacation
Paid sick time
Tuition reimbursement
About the company
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don’t meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
The IT Support Technician will be based on Research Blvd in Austin, TX
This role will be in charge of installing and helping desktop/laptop hardware and software, computers peripherals, office printers and maintain PC assets.
1st Shift: 6:00am-2:30pm (Monday-Friday)Responsibilities:
•
Performs the installation, repair, and preventative maintenance of personal computer and related systems.
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Configure cellular phones for end users to meet corporate specifications
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Assists in determining suitable software to meet user requirements.
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Manage required supplies for printers (not to include paper).
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Install software, patches, and updates on desktops, laptops.
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Keep accurate tracking of all assets supported by Deskside.
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Maintains PC assets in both a physical and logical manner and maintain its accurate tracking.
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Provide 1st line technical support for end-user’s computers hardware and software, printers, and its network connectivity.
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Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) end-user’s computers.
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Assist Network Administrator/Analyst to troubleshoot end-users’ network-related issues.
•
Interacts with vendors to facilitate repairs of hardware, i.e., printers, laptops, and desktops.
Qualifications:
•
An associate degree is preferred or equivalent experience and training.
•
Typically requires a minimum of 5 years of related experience.
•
Working knowledge of PC architecture.
•
Advanced knowledge of Windows 10 and 11.
•
Working knowledge of Active Directory, Mac OS, Android, and iOS.
•
Advance knowledge of imaging processes used for deployment of PCs in standard environments.
•
Considerable judgment and initiative are required in resolving problems and making recommendations.
•
Microsoft Certified Systems Engineer a plus.
•
May assist in developing goals/targets of site. Recommendations typically affect Site or BU level.
What you’ll receive for the great work you provide:
•
Full range of medical, dental, and vision plans
•
Life Insurance
•
Short-term and Long-term Disability
•
Matching 401(k) Contributions
•
Vacation and Paid Sick Time
•
Tuition Reimbursement
Hiring process
Application Deadline:
Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.
Job Category
IT
Is Sponsorship Available?
Legal
NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).