Are you always on top of the latest series and movies?
Then join the new magical hub streaming service platform!
We are recruiting Italian Speakers to work in a magical streaming service platform. Our client is a multinational American company leader in the mass media and entertainment industry.
Mission of the project:
Responsibilities
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Assist viewers through phone and/or chat regarding different queries
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Provide account and application support to viewers namely with regards to software functionality
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Provide technical support and troubleshooting of system configurations and network settings
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Provide accurate and real-time responses to the viewer’s inquiries
Requirements
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Native or Proficient Italian (C2)
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Passionate about entertainment and media enterprise
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Excellent communication skills coupled with empathy, team spirit and customer-oriented
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Familiarity with digital streaming services and devices
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Have a positive and can-do attitude
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Previous experience in Customer Service is highly valued
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For non-EU residents, it is mandatory to have a valid work permit
Benefits
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Opportunity to professionally grow in a unique start-up project
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Competitive wages (14 monthly payments per year)
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Performance bonus
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Health insurance with a dental plan (after 6 months contract)
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Relocation package - up to three months of free accommodation, help setting up tax and bank account documentation, and reimbursement of your flight ticket.
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Opportunity to participate in numerous activities such as our parade opening, annual awards, get together and much more.
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Work with a diverse environment with people from over 15 nationalities
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Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
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We promote inter-company mobility to work at any of our sites around the world.