Business Development Manager
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Before you apply
LocationBrampton, ON, CA
Typefull-time
SenioritySenior
Experience5–8 yrs
DepartmentPre-Sales, Sales and New Business
Company size10,000+ people
PostedApr 21, 2021 · 5y ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on Apr 21, 202169% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Post-Secondary education
5-8 years of call centre experience with at least 3 years of supervisory experience
Superb analytical skills to plan call cadence to reach prospects efficiently, and create efficient processes
Ability to manage tasks of the team and ensure that employees meet their KPIs
Excellent project and process management skills are required to create and implement efficient teleprospecting processes
Experience with Pardot, Salesforce, and Call Automation
Bilingual in French and English is an asset
Skills
Pardot
Salesforce
Call Automation
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Wellness programs
Vacation
Paid personal time
Sick days
Retirement plan
Profit sharing
Tuition assistance
Employee discounts
Employee referral program
Overview
Business Development Manager
We’re looking for a dynamic and high performing Business Development Manager to join our growing team! You will be building the Customer Success & Lead Generation department from the ground-up and will be responsible for ensuring your team meets lead targets and objectives. The ideal candidate will be creative, collaborative, and has the ability to coach and develop their team to ensure they meet potential targets while establishing and maintaining teleprospecting processes and materials.
Responsibilities
What You’ll Be Doing
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Lead a team of Customer and Lead Representatives and ensure that they meet their KPIs and sales quotas
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Establish the framework for Customer Success and Lead Generation team, which includes developing training, KPIs, best practices, and department processes in order to ensure success
•
Execute monthly business plan reviews with Sales Representatives and Management
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Establish and revise scripts, questions, and email templates for teleprospecting
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Build partnerships with Marketing to ensure that all stakeholders are aligned with achieving campaign objectives and provide recommendations for future campaign
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Ensure team members maintain Salesforce records and communicate leads accordingly to Field Sales Representatives
Qualifications
What We’re Looking For
•
Post-Secondary education
•
Bilingual in French and English is an asset
•
5-8 years of call centre experience with at least 3 years of supervisory experience
•
Superb analytical skills to plan call cadence to reach prospects efficiently, and create efficient processes
•
Ability to manage tasks of the team and ensure that employees meet their KPIs
•
Excellent project and process management skills are required to create and implement efficient teleprospecting processes
•
Experience with Pardot, Salesforce, and Call Automation
WHAT’S IN IT FOR YOU
BENEFITS
•
Comprehensive health coverage plan that includes medical, dental and vision
•
Life insurance, disability and wellness programs
•
Vacation, Paid Personal Time and Sick days
•
Matching RRSP contribution & Profit Sharing Program
•
Tuition Assistance Program for professional continuing education
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Discounts on Canon products, retailers, memberships and more!
EMPLOYEE PERKS
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Employee referral program
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Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
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Community involvement