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High School Diploma or GED required.
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Associates degree preferred.
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2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred
Technical Skills: (Certification, Licenses and Registration)
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Must have strong and effective leadership skills, and the ability to successfully manage a staff of 30+ hourly employees.
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Current or previous labor relations experience is a plus, but not required.
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Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.
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Ability to train others required.
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Must have the ability to give negative and positive feedback to employees on a daily basis.
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Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities.
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Strong organizational, analytical, communication and leadership skills required.
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Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.
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Basic computer skills with working knowledge of Microsoft Office products required.
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Ability to obtain ServSafe Certification required.
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ServSafe Certified preferred
Language / Communication Skills:
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Expresses oneself clearly and effectively when speaking and writing to individuals and groups; listening attentively and insuring communication is understood by all parties involved
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Bi-lingual in English and Spanish/Chinese Mandarin/ Vietnamese/Hindi/Polish a plus.
Geographic Responsibility: USA
Type of Employment: Full-Time
Exemption Classification: Exempt
Internal Relationships: TBD
External Relationships: TBD
Work Environment / Requirements of the Job: Normal work environment
Budget / Revenue Responsibility: USD
Direct Line Manager (Title): Manager, Ops, Unit/Transport
Dotted Line Manager (Title, if applicable): N/A
Number of Direct Reports: Up to 45, average of 14 (union employees, Asst, Ops, Meal Ordering)
Number of Dotted Line Reports: N/A
Estimated Total Size of Team: Up to 45
Gate Group Competencies Required to be Successful in the Job:
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Thinking – Information Search and analysis & problem resolution skills
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Engaging – Understanding others, Team Leadership and Developing People
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Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
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Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus